PT Leisure Facilities Manager
2 days ago
- Ensure the effective and efficient management, development, potential adaptation and operation of the Borough Council’s leisure facilities, and its Business Development Team, in accordance with appropriate legislation, the Corporate Plan, Leisure Facilities Strategy, Divisional and Service Improvement Plans, Health and Wellbeing Action Plan and all other relevant policies and procedures.
- Be responsible for the production, implementation, monitoring, review and evaluation of the Leisure Facilities Service Improvement Plan and its associated Key Performance Indicators, through which the facilities are required to enhance their service quality and financial viability, and for reporting on progress, as required, to senior management and Councillors.
- Develop, and ensure the effective implementation of, a business planning led approach to service development, which is designed to enhance the operational viability of the Borough Council’s leisure facilities.
- Identify, develop and ensure the effective delivery of new approaches to service provision, including overtly commercial programmes, which will improve the viability and performance of all aspects of the leisure facilities.
- Be responsible for the development and effective delivery of a varied activity programme at each leisure facility that meets both community demand and the budgetary requirements of the Authority.
- Be responsible for ensuring that the leisure facilities, and its Business Development Team, are appropriately staffed at all times, that the staff are managed and working effectively and that they are inducted, appraised, trained and developed in order to meet the requirements of the service.
- In conjunction with the Director of Leisure and Community Development, to review and develop proposals relating to the schedule of fees and charges to be applied within the leisure facilities.
- Assist in the preparation and control of the capital and revenue budgets associated with the operation of the Borough Council’s leisure facilities.
- Ensure the development and effective implementation of a Marketing Plan for the leisure facilities and to ensure that this Plan and its constituent marketing initiatives are subject to constant review and evaluation.
- Be responsible for the development and introduction of a framework for performance management and measurement within the leisure facilities and, thereafter, for monitoring and auditing of all aspects of performance in order to ensure that appropriate standards and targets are met, that service quality is consistently enhanced and to report accordingly to the Director of Leisure and Community Development.
- A degree and / or professional qualification in a relevant field / discipline, together with substantial management experience in the leisure industry.
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Knowledge of appropriate legislation, regulation and practice (e.g. through IOSH Managing Safely), as well as of the technical and practical issues and principles of relevance to the leisure industry.
- Relevant and proven management skills and experience in a leisure facility environment.
- Proven staff management and leadership skills and experience, including the ability to motivate and develop staff and services within a customer and performance focused culture.
- Strong organisational skills with the ability to plan and programme personal and team workloads, patterns and priorities in order to effectively meet service objectives and targets.
- Ability and experience in respect of effective performance management, including the monitoring, review and evaluation of individuals, teams and service delivery, quality and efficiency and reporting on such, as required.
- Proven knowledge and experience in establishing and managing effective processes and procedures designed to ensure effective, healthy and safe service delivery.
- Experience of sound budgetary control and management, preferably within a public sector environment.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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