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Freight Coordinator

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Liverpool, United Kingdom Headford Group Full time

Freight and Logistics Shipping AdministratorSUMMARY: A Documentation Representative prepares and follows up the entire shipment document stream to make sure it is complete and correct at all times in compliance with internal, customer & statutory requirements.1. Organizational Objective: Our client is a World Class Trans-Atlantic container shipping line with an integrated logistics network offering the most reliable delivery and customer-focused solutions.2.Description of principal activities, duties and responsiblities:Processes all instructions within system as per regulationRequests missing info at the customer service representative & with customers directly.Applies automated processes as per maintenance tables in compass for rating and document release, manages exceptions and information in tables were necessary.Provides explanations where needed to sales and inside sales, customer service and customers.Uploads manifest as per statutory requirements, is able to handle errors & rejectionsIssues correction notices and manifest correctors where neededFiles customer complaints and IR