Private Patient Coordinator

Job DescriptionPrivate Patient Co-Ordinator (reporting into Administration Manager)Park Hill Hospital DoncasterSalary: Depending on experience Benefits Join our dynamic team at Park Hill Hospital in Doncaster. Part of Ramsay Health Care we are a leading provider of healthcare services committed to delivering exceptional patient care. We specialise in offering personalised solutions to private patients ensuring they receive the highest level of attention and treatment.An exciting opportunity has arisen at Park Hill Hospital for an enthusiastic and highly motivated individual with excellent communication skills to join our Team.You will assist the Hospital to grow self-pay and Private Medically Insured admissions to defined targets. To effectively manage consultant relationships to ensure the private patient experience is consistently delivered. This interaction will be across all channels; in person on the telephone and in writing. To be measured through patient satisfaction compliments and/or complaints whilst undertaking analysis of private activity in order to maximise revenue generation.What you youll doHandle all enquiries and book appointments via telephone email or social mediaProvide detailed information to patient enquiries whilst delivering excellent customer serviceBuild and maintain excellent relationships with internal hospital teams consultants medical secretaries and external stakeholders to ensure appointments are convertedMaintain contact with potential patients to ensure they are satisfied with the progress of their enquiryWhat youll bring with youMarketing and or Sales experienceAbility to manage a portfolio of private patients from initial call to dischargeSound Computer skills using the MS Office Suite and Web based reportingConfident in engaging with a variety of people particularly in a high end settingExcellent communication skills both face to face over the phone and in writingArticulate with the highest standard of personal presentationBenefits: 25 Days Leave Bank HolidaysBuy & Sell Flexi Leave OptionsPrivate Pension where Ramsay will match up to 5% after a qualifying periodFlexible shift patterns available where possibleEnhanced Competitive Parental Leave PoliciesPrivate Medical Cover with option to add partner & dependantsLife Assurance (Death in Service) x3 base salaryFree Training and Development via the Ramsay AcademySubsidised staff restaurant (where possible)Concerts for CarersEmployee Assistance ProgrammeCycle2Work scheme available in partnership with HalfordsThe Blue Light Card SchemeAbout Us:Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 11 countries with 88000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.We are committed to equality of opportunity for all.We care.Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.We are committed to equality of opportunity for all. This position is subject to background and DBS checks. Required Experience:IC Key Skills Clerical,Diploma,Foreclosure Paralegal,Flight Operations,Construction Equipment Employment Type : Full-Time Experience: years Vacancy: 1