Operations Manager

OPERATIONS MANAGERTo effectively run a team of engineers and supervisors, to implement a positive Health & Safety culture, to drive a high standard of works being carried out on the clients’ sites. Carry out site, engineer and vehicle audits driving a can-do attitude towards work and implementing our Bellrock values.How will you be the change?We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the wayAnd as a Operations Manager with Bellrock, you’ll do it by...To drive technical compliance within the engineering teamTo drive Health & Safety ComplianceTo drive the engineering team to complete works to a high standard with SLATo assess engineer competencies and train engineers for any skills gapsCarry out audits and reports on engineer performanceCompile engineer performance and utilisation reports for SLT reportingTo be out on-site meeting and supporting engineers throughout the weekWork alongside key stake holders on contract operationRelationshipsInternal & external senior stakeholders summarised but not limited to the belowExternal technical Operations ManagersEngineering staffInternal Office staffInternal Account ManagersInternal Operations DirectorsInternal Account DirectorsInternal Senior Operations ManagerGeneral DutiesCarry out other duties consistent with the post-holder’s knowledge and skills which are necessary for the satisfactory completion of contracts or business goalsParticipate on the out of hours call out rota when it is your turn to do so defined by the current rota scheduleComply with all company policy and procedures, legislation and regulatory requirementsWhat does it take?If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Operations Manager, you’ll need...Shows commitment to and upholds Bellrock ethics and values.Has clear understanding of technical statutory compliance.Demonstrates ability to develop & implement processesSupports and contributes to continuous improvement across the contractsReliable – good time keeping and dependable Good and sound knowledge of regulatory requirements and safety standards related to gas operationsThe ability to manage a team of engineers and supervisors, including investigation meetings and conflict resolutionTeamwork – able to work independently and as part of a team, helping other team members ifneeded. Attention to detail – job requires being accurate in interpreting and communicating commercial details. Accurate data input requirements on internal and external work management systems. • Good level of commercial and financial acumen.Good Time Management skills – able to prioritise work effectively and meet deadline and meet targets.Experience:Minimum experience:Previous experience within the FM/Building Services sector.Previous experience with Concerto or other CAFM packages.Competent in the use of Microsoft Office package products.Health & Safety awareness.Desirable Qualifications & experience:Trade Qualifications (preferably Gas & A/C )A proven track record in the FM industryHealth & Safety IOSH trainingSupervisor or manager Training/experienceDealing with investigations and conflict managementA good understanding of SFG20Skills (all essential)Able to lead a team of engineers and supervisors.Builds good working relationship with internal teams and external service providers.High level of Health & Safety awareness and the drive to enforce this to your team.Prioritises own workload.Experienced in using CAFM systems.Understanding of Statutory Requirements.Sound technical knowledge.IT and Data analysis skills.Ability to understand, implement and challenge.Contractual understanding.