IT Product Support
2 weeks ago
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
-Fully remote position
The Company & role:Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required. Duties will include:
- Work within specified service level agreements and advise on implementation of new technologies.
- Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests.
- Good documentation of issues, requests, and solutions within the ITSM system.
- Contribute/ maintain the internal knowledge base & Identify process improvements.
Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London) . The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a breakof four shifts.
Technical skills & experience for the IT Product Support role:
- Experience insupporting Web Applications, Linux/Windows: system and network configuration, software. installation, troubleshooting, Bash Scripting, with the ability to analyse system logs.
- Supporting 'Live Applications’ will be highly desirable.
- Support on-premise, cloud and hybrid infrastructure environments.
- Experience/ knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow.
- Networks knowledge - standard internet protocols and ports, network monitoring and analysis tools.
- Familiarity/ knowledge of DevOps and Agile methodologies.
- Experience of using SQL (Queries, Tables etc).
- Previous experience of working in ITIL environments (Qualifications are a bonus).
- Working in low volume / high importance support role.
The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan.
Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
-
Production Coordinator
2 weeks ago
Milton Keynes, United Kingdom Meridian Business Support Full timeProduction CoordinatorMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods.Key Responsibilities:Process orders for labels from customers and sales staff, ensuring...
-
Production Coordinator
2 weeks ago
Milton Keynes, United Kingdom Meridian Business Support Full timeProduction CoordinatorMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods.Key Responsibilities:Process orders for labels from customers and sales staff, ensuring...
-
Production Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeProduction Coordinator RoleMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods to our customers.Key Responsibilities:Liaise with sales teams, department colleagues,...
-
Production Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeProduction Coordinator RoleMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods to our customers.Key Responsibilities:Liaise with sales teams, department colleagues,...
-
Production Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeProduction CoordinatorMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods to our customers.Key responsibilities include:Liaising with sales teams, department...
-
Production Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeProduction CoordinatorMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods to our customers.Key responsibilities include:Liaising with sales teams, department...
-
Production Coordinator
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeJob Title: Administrator - ManufacturingWe are seeking a highly organized and detail-oriented Administrator to join our team at Meridian Business Support. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods.Key Responsibilities:Process Orders: Coordinate the processing of orders for...
-
Production Coordinator
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeJob Title: Administrator - ManufacturingWe are seeking a highly organized and detail-oriented Administrator to join our team at Meridian Business Support. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods.Key Responsibilities:Process Orders: Coordinate the processing of orders for...
-
Production Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeJob DescriptionMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our Manufacturing team. As a key member of our Operations Department, you will be responsible for coordinating the production process, ensuring timely delivery of goods, and providing exceptional customer service.Key...
-
Production Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeJob DescriptionMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our Manufacturing team. As a key member of our Operations Department, you will be responsible for coordinating the production process, ensuring timely delivery of goods, and providing exceptional customer service.Key...
-
Production Co-ordinator
3 weeks ago
Milton Keynes, United Kingdom Meridian Business Support Full timeDue to continued growth and sales, a brand new role has become available for a competent Production co-ordinator to join a well established company based in over 120 countries with over 4,000 staff. Production Co-ordinator As part of the Production Department, the Production Co-ordinator is integral to the responsibility for the delivery of projects and...
-
Production Co-ordinator
3 weeks ago
Milton Keynes, United Kingdom Meridian Business Support Full timeDue to continued growth and sales, a brand new role has become available for a competent Production co-ordinator to join a well established company based in over 120 countries with over 4,000 staff.Production Co-ordinatorAs part of the Production Department, the Production Co-ordinator is integral to the responsibility for the delivery of projects and goods....
-
Production Coordinator
3 weeks ago
Milton Keynes, United Kingdom Meridian Business Support Full timeJob DescriptionMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods.Key Responsibilities:Coordinate the processing of orders from customers and sales staff, ensuring...
-
Production Coordinator
3 weeks ago
Milton Keynes, United Kingdom Meridian Business Support Full timeJob DescriptionMeridian Business Support is seeking a highly organized and detail-oriented Production Coordinator to join our team. As a key member of our Production Department, you will play a crucial role in ensuring the smooth delivery of projects and goods.Key Responsibilities:Coordinate the processing of orders from customers and sales staff, ensuring...
-
Production Support
4 months ago
Milton Keynes, United Kingdom Novolex Full time**Why Choose Us?** Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. It’s true, we are very passionate about packaging and its purpose. But we are even more passionate about YOU; YOUR purpose, and YOUR...
-
Business Support Administrator
3 months ago
Milton Keynes, United Kingdom Aztech IT Solutions Full time**About the Role** Aztech IT has grown from strength to strength since 2006 and was recently recognised in Britain Best 50 Managed IT companies. We pride ourselves in having a team ethos and employee centric environment and we are currently seeking a customer focused, Business Support Administrator. Specific responsibilities for the Sales Team include...
-
Production Support
3 months ago
Milton Keynes, United Kingdom Novolex Full time**Why Choose Us?** Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. It’s true, we are very passionate about packaging and its purpose. But we are even more passionate about YOU; YOUR purpose, and YOUR...
-
Production Support
4 months ago
Milton Keynes, United Kingdom Novolex Full time**Why Choose Us?** Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. It’s true, we are very passionate about packaging and its purpose. But we are even more passionate about YOU; YOUR purpose, and YOUR...
-
Production Assembly Technician
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Limited Full time £12Position Overview:We are seeking dedicated Assembly Operatives to join our team at a reputable manufacturing firm. This role involves assembling components and products in a structured environment, ensuring quality and efficiency.Work Schedule:This position operates on a Monday to Friday schedule from 8:00 AM to 4:30 PM, providing a balanced work-life...
-
Production Support Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob Title: Production Support SpecialistAscendant Recruitment is seeking a highly skilled and motivated Production Support Specialist to join our team in Milton Keynes. As a key member of our production team, you will be responsible for assembling and preparing products for despatch, working closely with the assembly team to ensure high-quality products are...
