Director of Academia

Director of AcademiaNote: we are advertising the same role in multiple locationsLondon San Francisco & New YorkProlificAt Prolific our marketplace is rooted in academia and that commitment runs deep. Alongside our work to accelerate the future of AI were continuing to redefine how the world conducts academic research.What started as a research-driven idea has evolved into the worlds most trusted infrastructure for human data. Today tens of thousands of researchers from top universities across the globe rely on Prolific to power their work from peer-reviewed studies to the next generation of technological breakthroughs.Were doubling down on our mission to serve the academic community deepening relationships building smarter tools and making high-quality human data more accessible than ever.The roleYoull lead Prolifics academic research segment as a fully empowered leader owning strategy and operations for one of the most established and respected communities in online research. This is a pivotal moment for the segment: were evolving our go-to-market approach to better serve institutions while strengthening our market position and deepening relationships with the research community. Your impact will be defining how we serve academia for the next decade.This is a strategy and operating role. Youll run sales and customer success build institutional partnerships design new packaging and programs and make real-time decisions about where to invest for growth. Youll work alongside a strong Sciences team who provide thought leadership directing how that expertise translates into community engagement and market positioning. Youll have genuine autonomy and the resources to execute boldly.The right person relishes combining intellectual credibility with commercial discipline. Youll be equally comfortable presenting at research methods conferences and dissecting retention cohorts building trust in academic communities while driving business outcomes.What youll bring to the roleDeep academic market fluency: working in or selling research technology to academic/research markets. You understand researcher motivations university dynamics procurement processes and how academic credibility is built.Proven business ownership: managing a business unit or revenue segment at $10M scale. Youve been accountable for growth not just advised on it.Commercial leadership: Direct experience building or managing customer-facing teams of 10 people. You know how to structure for scale define metrics that matter and balance high-touch with tech-touch support to optimize customer journeys.Enterprise/institutional sales experience: Youve designed value propositions for institutional buyers navigated multi-stakeholder sales or led a self-serve to enterprise transition. You know how to package products for centralized procurement.Commercial rigor: Fluent in unit economics (CAC LTV retention expansion). You diagnose growth problems through data and make resource allocation decisions with confidence.Strategic independence: Youre comfortable operating with minimal oversight solving ambiguous problems and building cross-functional alignment.Even better if you haveExperience in both US and UK higher education marketsPhD active involvement in academic research or earned trust through deep market experienceTrack record in competitive or disrupted markets counter-positioning or defending market leadershipWhat youll be doing in the roleOwn the business:Accountability for the academic segment with ambitious growth targetsLead and develop the customer-facing team setting strategy for retention activation and expansionAllocate resources and make investment decisions across growth levers and geographiesDefine and track key metrics: retention curves NPS activation rates institutional pipelineDrive adoption via institutional contracts:Design and validate packaging pricing and value propositions for central university contractsBuild pipeline and pilot institutional contracts proving the model and navigating complex buying committeesDevelop sales playbook and enablement materials to scale institutional motion over timeStrengthen market position:Deepen engagement with the research community through advisory boards partnerships and advocacy programsDirect the science teams thought leadership to reinforce our differentiation and credibilityBuild and maintain relationships with senior academics and research community leadersMonitor competitive landscape and provide strategic recommendations on partnerships and positioningOperate cross-functionally:Partner with product to prioritize roadmap for academic use cases and institutional needsCollaborate with marketing on positioning campaigns and community engagementWork with data/analytics to surface insights on researcher behavior and segment healthRepresent academic segment needs in executive strategy discussionsLinks to more information on ProlificBenefitsExternal HandbookWebsiteYoutubePrivacy StatementBy submitting your application you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolifics Candidate Privacy Notice explains what personal information Prolific may process where Prolific may process your personal information its purposes for processing your personal information and the rights you can exercise over Prolific use of your personal information.Required Experience:Director Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills Employment Type : Full Time Experience: years Vacancy: 1