Business Analyst

9 hours ago

Newcastle upon Tyne, United Kingdom Kasha Full time

Kasha.io is a leading global payment solution provider, headquartered in the Abu Dhabi Global Market (ADGM). Our platform empowers businesses to seamlessly connect with customers worldwide, enabling them to accept payments in local currencies and through preferred payment methods.

Mission and Vision

Our mission is to simplify global transactions and help businesses break borders, fostering growth and expansion. We envision a world where payment barriers are eliminated, making it effortless for businesses to reach a global audience.

Join us in our mission to break payment barriers and achieve global success.

We are seeking an experienced Business Analyst with a strong background in payments systems and a deep understanding of how payments work across various platforms and technologies. The ideal candidate will have a proven track record of analyzing, designing, and improving payment workflows, collaborating with cross-functional teams, and ensuring that our payment solutions meet business needs and regulatory standards.

This role requires a combination of analytical skills, technical knowledge, and business acumen to drive payment-related projects and support the development of efficient, scalable, and user-friendly payment solutions.

Key Responsibilities

Requirements Gathering and Analysis

  • Collaborate with stakeholders to gather, document, and analyze business requirements related to payment systems and processes.
  • Identify pain points, inefficiencies, and opportunities for optimization in existing payment workflows.
  • Translate business needs into functional and technical requirements, ensuring clarity and feasibility for development teams.

Payment Systems Expertise

  • Analyze and document payment flows, including authorization, settlement, reconciliation, chargebacks, and refunds.
  • Evaluate and recommend payment gateways, processors, and third-party providers based on business needs.
  • Stay updated on industry trends, regulations, and best practices in the payments ecosystem (e.g., PSD2, PCI DSS, open banking).

Project Coordination

  • Act as a liaison between business stakeholders, product managers, developers, and QA teams to ensure alignment on payment-related projects.
  • Define and prioritize user stories, use cases, and acceptance criteria for payment system features.
  • Support project managers in creating timelines, milestones, and deliverables for payment-focused initiatives.

Process Improvement

  • Analyze end-to-end payment processes to identify inefficiencies, risks, and bottlenecks.
  • Design and propose improvements to streamline payment operations, enhance user experiences, and reduce costs.
  • Collaborate with the operations team to ensure smooth implementation of process changes and monitor their impact.

Testing and Validation

  • Work with QA teams to define test plans, scenarios, and scripts for payment functionality.
  • Validate that payment systems and processes meet business requirements, technical specifications, and compliance standards.
  • Monitor and report on the performance of payment solutions post-implementation, ensuring continuous improvement.

Documentation and Reporting

  • Create detailed documentation, including process flows, system integrations, and data mappings for payment systems.
  • Generate reports and dashboards to provide insights into payment performance, trends, and KPIs.
  • Present findings and recommendations to stakeholders, including senior management and external partners.

Qualifications and Skills

Educational Background

  • Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field.
  • Certifications in business analysis (e.g., CBAP, CCBA) or project management (e.g., PMP, Scrum) are a plus.

Experience

  • 3–5+ years of experience as a Business Analyst, with significant exposure to payment systems or the FinTech industry.
  • Demonstrated understanding of how payment systems work, including card-based payments, ACH, real-time payments, digital wallets, and international transactions.
  • Hands-on experience working with payment gateways, processors, or payment APIs.

Technical Skills

  • Familiarity with payment processing systems, APIs, and data formats such as ISO 8583, ISO 20022, and JSON.
  • Understanding of integration workflows between payment providers, banking systems, and e-commerce platforms.
  • Proficiency in tools such as JIRA, Confluence, SQL, and visualization tools like Tableau or Power BI.

Soft Skills

  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and stakeholder management abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

  • Knowledge of regulatory frameworks such as PCI DSS, PSD2, and AML compliance.
  • Experience in Agile or Scrum environments.
  • Familiarity with open banking standards and trends in the digital payments ecosystem.

Key Competencies

  • Business and technical acumen to bridge the gap between stakeholders and developers.
  • Deep understanding of payments industry standards and customer expectations.
  • Ability to prioritize competing demands and deliver high-quality results within deadlines.

Benefits:

  • Competitive salary and performance-based bonuses
  • Paid time off and holidays
  • Professional development opportunities
  • Dynamic and inclusive work environment
  • Flexible working arrangements, including remote work options

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience

  • Business Analyst

    7 days ago

    Newcastle upon Tyne, United Kingdom Nobul Resourcing Solutions Full time

    Business Analyst - Manchester - Fully remoteSalary: £45,000 - £50,000Contract Type: Permanent/Full-TimeAre you passionate about solving complex problems, engaging with key stakeholders, and driving value-driven projects? Join us as a Business Analyst, where you'll play a critical role in shaping strategic outcomes and delivering impactful solutions.What...

  • Business Analyst

    7 days ago

    Newcastle upon Tyne, United Kingdom DXC Technology Full time

    DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.Join Our Team as a Senior Business...

  • Senior Business Analyst

    4 days ago

    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    As a Senior BA working within DWP Digital these are some of the things you will be doing:Work on large, complex products or services, or across a number of products or services simultaneously.Lead workshops, interviews and focus groups to effectively understand business problems and user needs within large complex products or services.You will communicate...

  • Insurance / Broking Business Analyst

    6 days ago

    Newcastle upon Tyne, United Kingdom mbf Full time

    Broking Business Analyst - Policy Admin / Claims / Finance / London Market InsuranceAbout the Role:A leading Tier 1 consultancy specializing in Insurance Software and Business Process Services is looking for a proactive and experienced Senior Broking Business Analyst to join their team. The ideal candidate will have an in-depth understanding of the London...

  • Technical Business Analyst

    6 hours ago

    Newcastle upon Tyne, United Kingdom Stealth iT Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).They are looking for two Technical...

  • Data analyst

    4 days ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time €45,000

    Job Title: SQL Data Analyst Location: Are you passionate about uncovering insights hidden in data? We’re looking for a talented SQL Data Analyst to join our team and help us leverage data to drive smarter business decisions. Data Analysis & Reporting: Use SQL to design, develop, and optimize queries to analyze complex datasets and deliver actionable...

  • Technical Business Analyst

    9 hours ago

    Newcastle upon Tyne, United Kingdom Stealth iT Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).They are looking for two Technical...

  • Agile Business Analyst Consultant

    6 hours ago

    Newcastle upon Tyne, United Kingdom Stealth iT Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).They are looking for two Agile Business...

  • Agile Business Analyst Consultant

    9 hours ago

    Newcastle upon Tyne, United Kingdom Stealth iT Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).They are looking for two Agile Business...

  • Data Analyst

    7 days ago

    Newcastle Upon Tyne, United Kingdom Careers Plus Full time

    Job Title: SQL Data AnalystLocation: NewcastleSalary: £45,000Are you passionate about uncovering insights hidden in data? Do you thrive in a fast-paced environment where your analytical skills make a real difference? We’re looking for a talented SQL Data Analyst to join our team and help us leverage data to drive smarter business decisions.Key...

  • Commercial Analyst

    6 days ago

    Newcastle upon Tyne, United Kingdom Rise Technical Recruitment Full time

    Commercial Analyst - Electricity TradingRemote£40,000 - £60,000 (DOE) + Regular Salary Reviews + Progression + 28 Days Holiday + Pension + Flexible WorkingAre you an analyst with a background in electricity trading and balancing, looking to propel your career within the energy sector with a dynamic organisation going through an exciting period of growth?Do...

  • Business Intelligence Lead

    2 hours ago

    Newcastle upon Tyne, United Kingdom Harnham Full time

    Business Intelligence Lead Fully RemoteUp to £70,000About the Company:Join a leading health and wellbeing organization revolutionising health services for businesses. With a client base that has scaled from 350 to 1,200 over eight years, this organisation is undergoing an exciting data and technology transformation under the leadership of an innovative...

  • Senior GTM Analyst

    1 day ago

    Newcastle upon Tyne, United Kingdom Recursion Agentic AI Full time

    Who We AreRecursion is an institutionally-backed startup currently in beta mode that is redefining business intelligence and automation with agentic AI. Our mission is to deliver non-obvious insights tailored specifically to each business and to automate complex processes beyond the capabilities of traditional RPA tools. By consolidating all data into a...

  • Lead Credit Risk Analyst

    2 hours ago

    Newcastle upon Tyne, United Kingdom Harnham Full time

    LEAD CREDIT RISK ANALYSTUP TO £85,000 + STOCKLONDON/REMOTEA top FinTech in the UK that Harnham have been partnered with for some time now are on the search for a Lead Strategy Analyst for the business lending credit risk function. This position is a great opportunity to join a fast-growing business that within a team and product that is relatively young...

  • HR and People Analyst

    4 days ago

    Newcastle upon Tyne, United Kingdom Twinkl Educational Publishing Full time

    HR & People AnalystAt Twinkl, we are dedicated to supporting educators worldwide by providing high-quality, innovative educational resources. With a mission to inspire and empower teaching and learning, we strive to create a positive impact in classrooms around the globe. As a People Analyst, you will be responsible for collecting, analysing and interpreting...

  • IT Service Desk Analyst

    5 days ago

    Newcastle upon Tyne, United Kingdom In Technology Group Full time

    Are you ready to take on a new challenge in a fast-paced IT environment? My client is a forward-thinking Managed Service Provider with a reputation for delivering world-class IT solutions to businesses of all sizes. Since their establishment in 2015, they have focused on providing innovative IT services, combining advanced cloud platforms with a client-first...

  • Data Analyst

    7 days ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Careers Plus Full time

    Job Title: SQL Data AnalystLocation: NewcastleSalary: £45,000Are you passionate about uncovering insights hidden in data? Do you thrive in a fast-paced environment where your analytical skills make a real difference? We’re looking for a talented SQL Data Analyst to join our team and help us leverage data to drive smarter business decisions.Key...

  • Economic Analyst

    6 days ago

    Newcastle Upon Tyne, United Kingdom Northern Powergrid Full time

    Economic AnalystReference: R6984Location: Newcastle or Castleford Directorate: Economic Analysis Do you want to help power your career and be part of an evolving energy industry?​The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million...

  • Economic Analyst

    7 days ago

    Newcastle Upon Tyne, United Kingdom Northern Powergrid Full time

    Economic AnalystReference: R6984Location: Newcastle or Castleford Directorate: Economic Analysis Do you want to help power your career and be part of an evolving energy industry?​The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million...

  • Economic Analyst

    5 days ago

    Newcastle Upon Tyne, United Kingdom Northern Powergrid Full time

    Economic AnalystReference: R6984Location: Newcastle or Castleford Directorate: Economic Analysis Do you want to help power your career and be part of an evolving energy industry?​The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million...