Senior Solutions Consultant, Business Services

21 hours ago


London, United Kingdom Risk Solution Group Full time
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team: The EMEA Fraud and Identity team in LNRS uses the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organisations to manage risks like identity theft, fraud, money laundering and terrorism, prevent financial crime along with insurance and government benefit scams. About the Role: You will be part of a high growth region with a world-class team. Working closely with our customers and prospects, you will help to shape and evolve consulting and product delivery offerings and drive new business with your sales partners. Responsibilities:
  1. Ensuring a thorough understanding of customer’s expectations. Meetings with sales and discussions of proposed solution details with the prospect during all phases of the sales cycle.
  2. Presenting the breadth of LNRS fraud prevention, identity verification and authentication products and services. Clarifying technical details of functionality, performance, security, best practices, and practical deployment architectures.
  3. Offering a consultative approach that includes problem solving via excellent listening skills and well-positioned questions to identify and recommend solutions to meet customer’s needs.
  4. Gaining a deep understanding of our customers, their businesses, and industries to help them realize their business value and transformations achievable with our solutions.
  5. Guiding customers through proposed solutions, including technical demonstrations, detailed technical and business processes, and high-level engagement plans.
  6. Driving opportunities through all stages from inception through internal handover to delivery.
  7. Providing expertise as an SME by applying product and/or process to the customer base.

Requirements:
  1. Experience in the fraud prevention, risk, or authentication space.
  2. Experience of fraud prevention and fraud strategy in the banking or payments industry.
  3. Experience working with internal or external stakeholders to identify key areas to develop fraud strategies and facilitate change.
  4. Demonstrate consultative skills with the ability to collaborate and explore options. Demonstrate and effectively use active listening skills to understand client needs.
  5. Have organizational skills and analytical and problem-solving skills to solve complex business problems.
  6. Demonstrate excellent relationship building skills and the ability to collaborate and interact effectively with internal and external stakeholders.
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