Shiseido and Clé de Peau Beauty Expert

Shiseido and Clé de Peau Beauté Personal Beauty Expert Reports to: Area Sales & Education Manager Skin & FragranceJob Location: H Beauty, Edinburgh - Shiseido and Clé de PeauContract type: Permanent Contract, 37.5 hours per week over 5 daysHourly rate: £13.06MISSIONCombining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. Working for Shiseido, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.As a Shiseido and Clé de Peau Personal Beauty Expert, you will need to be authentic in your approach, elegant in your service and presentation, and dedicated to the brand and your customers. An expert in skin and beauty, you will be introducing your customers to the ultimate in luxury skincare and cosmetics, and confidently finding the perfect solutions to their skin and beauty needs.About Shiseido GroupOur mission : Beauty Innovations for a Better WorldFounded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams Leverage our unique portfolio of Beauty brands across all 3 categories Stay agile and capture new retail opportunities Customer-driven decisions Create a great place to work in BeautyOur first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.AboutABOUT SHISEIDO BRAND Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.About Cle De Peau BeauteClé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.Main ResponsibilitiesKeeping in mind your targets at all time, you’ll be determined to drive sales and deliver the best in customer service, building a loyal customer base and reflecting the brand values.You will have access to extensive and immersive training programmes, which will empower you to be industry leaders and deliver an elevated customer experience. On top of this, you join an incredible network of brands within the Shiseido Group, where developing our people is at the heart of our business.The first business in Western Europe, Harrods will be a worldwide Flagship, so you will be an integral part of the Clé de Peau team. As a result, you will have access to extensive support and tools, and also have the fantastic opportunity to make a real impact on the business. With Clé de Peau Beauté, we want to help you realise your full potential. We expect you to be experienced in skincare and beauty, to be proactive and target driven, with a true passion for the exceptional.As part of this role, you will be required to perform facials on our customers when needed.PROFILEDemonstrable retail beauty experience with a background in skincareExcellent Communication and Customer Service skillsAbility to work independently and as part of a teamSelf-motivated and results drivenAlignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud SuccessThe Benefits You’ll Love…30 days holiday, including bank holidays, increasing with serviceGenerous discretionary commission schemeContributory pension scheme – 5% employer contributionGenerous product allocation & discountEnhanced parental allowanceLife Assurance up to x2 your salaryEmployee referral bonusesAccess to Retail TrustAnnual performance and development reviews so you know your career is going in the right directionAt Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.POSITION REFERENCE NUMBER: 16327