Service Desk Analyst
2 weeks ago
Service Desk AnalystLocation: near CoventrySalary: £25,000-£27,500Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move.About the RoleYou’ll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. You’ll own tickets, communicate clearly with users at all levels, document processes, and contribute to an environment where collaboration and high standards are key.Main Duties of the RoleProvide BAU remote and on-site support across 1st & 2nd line.Own and resolve support tickets, meeting SLAs and keeping users updated.Diagnose and troubleshoot hardware, software, and network issues.Document processes and contribute to team knowledge sharing.Maintain security and identify opportunities for service improvements.Assist with project work and client site visits when required.Your Skills and ExperienceProven service desk background within an MSPStrong communication skills and a client-first mindsetAbility to work methodicall...
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Service Desk Analyst
2 weeks ago
Coventry, United Kingdom Charles Simon Associates Ltd Full time**Service Desk Analyst (Service Desk, Engineer, Analyst, 1st Line, 2nd Line, AD, Active Directory, Win, Windows, Helpdesk) - Permanent - Coventry** Charles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for one of our fast growing global businesses in Coventry. **Location**: Coventry **Salary**: £24,000 per...
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Service Desk Analyst
2 weeks ago
Coventry, United Kingdom Applause IT Full time**Service Desk Analyst** **Coventry - up to £30,000 + Benefits** Applause IT are looking for an experienced Service Desk Analyst to join a leading company operating in the Packaging industry. You will be working within a like minded Service Desk team dealing with a wide range of IT issues that come into the Service Deskfrom various levels of seniority...
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Service Desk Analyst
2 weeks ago
Coventry, United Kingdom Camping and Caravanning Club Full timeService Desk Analyst We are recruiting for two Service Desk Analysts to work within our Technology & Change team. The Service Desk is the first point of contact for users seeking technical assistance. They provide support for hardware, software, and network issues, troubleshoot problems, and elevate complex cases as needed. Key Responsibilities Respond to...
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Service Desk Analyst
1 week ago
Coventry, United Kingdom NTRINSIC CONSULTING EUROPE LIMITED Full timeervice Desk Analyst Hybrid working **Salary**: £22,000 (+£3k on call bonus paid with salary) Our client is the world's oldest and largest Club for all forms of camping and their aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of their continued growth. As one of the...
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Service Desk Analyst
1 week ago
Coventry, United Kingdom The Camping and Caravanning Club Ltd Full timeService Desk Analyst Full time, 37.5 hours a week £25,300 per annum Fixed term role until 31 December 2026 The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for two Service Desk Analysts to work within our...
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IT Service Desk Analyst
3 days ago
Coventry, United Kingdom Orbit Group Full timeOrbit is a fantastic business and one that’s really going places. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we’re one of the leading housing providers in the UK.Our services have diversified, our housing portfolio has expanded,...
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IT Service Desk Analyst
5 days ago
Coventry, United Kingdom Kite Packaging Group Ltd Full time**The Opportunity - based in our new Coventry office** Kite Packaging have a brilliant opportunity for an IT Service Desk Analyst to join their technology team in Coventry. Kite Packaging was founded in 2001 with a unique vision and a philosophy of employee-ownership. We were a true greenfield start up and havegrown quickly to be the 2nd largest packaging...
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Service Desk Analyst
3 days ago
Coventry, United Kingdom Cadent Full time**Description** **Role: Service Desk Analyst Location: Office Based in Brand New HQ, Ansty Park, Coventry Contract: Permanent, Full Time **Salary**: Up to £28,000pa (depending on experience and skills)** **A Little About Us** Cadent is the UK’s largest gas distribution network. We manage a network of more than 80,000 miles (130,000 km) of pipes, most...
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Service Desk Analyst — Hybrid IT Support
1 week ago
Coventry, United Kingdom The Camping and Caravanning Club Ltd Full timeA leading camping organization based in Coventry seeks a Service Desk Analyst to provide technical support for hardware, software, and network issues. The role involves troubleshooting and resolving issues for users while maintaining high customer service standards. Applicants should have ITIL certification and relevant IT support experience, along with...
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Service Desk Analyst – IT Support
1 week ago
Coventry, United Kingdom Camping and Caravanning Club Full timeA leading leisure organization in Coventry is seeking a Service Desk Analyst to join their Technology & Change team. You will be the first point of contact for users requiring technical assistance, providing support for hardware, software, and network issues. The ideal candidate will have ITIL certification, experience in IT support, and strong...