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Hire Desk Controller

1 month ago


Haywards Heath, United Kingdom Sweeptech Careers Full time

Our company

Sweeptech solves waste management problems in the most sustainable way through unique processes, innovation and technology.

We provide a wide range of services that include, waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response for various industries.

Our team are committed to delivering excellent client service through efficiency, reliability, integrity, and the best value.

Job role overview

As a Hire Desk Controller, you will coordinate the booking of operated road sweepers, coordinate schedules, whilst ensuring excellent customer service. Drive operational efficiency in a fast-paced, customer-focused environment. Maintain the highest levels of service delivery to our customers ensuring compliance with both company standards and statutory regulations.

Overview of the job role/profile/requirements

  • Service Desk administration/planning
  • Dealing with customers via the telephone and e mail, handling service enquiries and processing orders
  • Data Inputting
  • Planning customer service schedules