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Revenue Manager

4 months ago

Manchester, United Kingdom TransPennine Express Full time
Revenue Manager

Head Office, Bridgewater House, Manchester

Driving growth through dynamic pricing and in-depth data analysis

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.

About the role

As Revenue Manager you are critical to shaping and implementing TPE's Revenue Management strategy in a fast-moving and highly competitive travel market. This strategy has already delivered millions of great value Advance tickets to customers in recent years and has been successful in growing the number of journeys made on TPE trains. The role aims to deliver tickets at the most suitable price levels to customers, while balancing the business objectives of increasing revenue, growing market share and ensuring high quality of customer service is achieved.

The successful candidate will be in control of Advance ticket inventory, setting quotas and price points for specific routes on TPE's network. This is a dynamic process in which you will be encouraged to think creatively, experiment with different tactics and identify new opportunities which will help maximise revenue. Decision making will be informed by your high-quality analysis of a wide variety of datasets. Reporting to the Head of Revenue Management, you will also work closely with colleagues in the Service Planning, Marketing and Retail teams to meet individual and team targets.

The role includes managing TPE's reservation system, with frequent communication with frontline colleagues in booking offices and on-train. You will also be expected to support and influence business cases with the knowledge you build. This will include specifying, deploying, and testing new tools that will help to drive TPE's growth even further.

About you

With a degree (or equivalent) ideally in a quantitative discipline, you'll be an organised, approachable, and reliable professional. You will be highly analytical with great attention to detail, and have the ability to identify significant trends and variances to forecast. Excellent verbal and written communication skills are required to convey key information to colleagues across the company. Ideally, you will have experience of working within a commercial organisation, preferably in a revenue management role or one including commercial analysis. Your IT skills are very strong covering as a minimum Word and Excel, and ideally some experience of data science or visualization. You will also be quick to learn bespoke rail industry systems. You'll have a good understanding of the rail and transport industries, ideally covering TPE geography and operations.

If that sounds like the right fit for you, then we'd love to hear from you. Please click apply and complete an application form. We're looking forward to hearing from you

What we offer
  • Excellent career prospects.
  • A personal development plan.
  • Fully funded structured training and development*.
  • Competitive salary paid on 4 weekly basis.
  • Generous annual leave entitlement.
  • Free TransPennine Express rail travel for you and your dependents*.
  • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependents*.
  • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
  • Option to join the Railway Pension Scheme with significant employer contributions.
  • Family friendly maternity and paternity benefits.
  • Plus, high street and lifestyle discounts as well as a cycle to work scheme*.


*Terms and conditions apply.

Goings places has never felt better

At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.