Infrastructure Engineer

3 weeks ago

York, United Kingdom Henderson Scott Full time

Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K

An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues.

What the role involves

  • Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams.
  • Resolving complex tickets across all hardware & software platforms at a 3rd line level.
  • Manage & maintain the various tool sets and solutions around security / mail hygiene / backups.
  • Manage 3rd party vendors to drive fault resolution and change on software/hardware issues.
  • Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions.
  • Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues.
  • Provide Infrastructure Support to the project team.
  • Proactive monitoring & maintenance of infrastructure estate.
  • React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities.
  • Ensure that build baselines are tested for reliability, functionality, and security.


Required Skills:

  • MSP/IT Services experience.
  • Public cloud - Microsoft Azure.
  • O365, Teams, Exchange online, PowerShell experience.
  • Strong VMware and Hyper-V knowledge.
  • Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls.
  • Detailed understanding of TCP-IP, IP routing protocols (BGP and OSPF).
  • Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS.

Infrastructure Engineer - Yorkshire - £40-45K

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