Customer Demand Analyst

Brakes have an opportunity for a Customer Demand Analyst to join the Product Supply team on a full time permanent basis. The role is based at our Ashford office and reports to the Category Demand Manager.The Customer Demand Analyst is responsible for all forecast activities associated with Supported customers and products.  The role interprets creates and/or manages the demand for their material groups incorporating statistics and business intelligence and other demand signals to improve service for the customers of the demand plan.To effectively manage the interaction and forge strong working relationships with Customer Supply Planning team and other key stakeholders for their area of responsibility to provide optimum customer experience.Our role is Monday Friday 39 hours per week 8am 5pm and is offering hybrid working with 2 days a week in the Ashford office so you must be within a commutable distance. The site has good transport links and free car park for colleagues.Key Accountabilities & Responsibilities:Responsible for creating and maintaining system generated forecasts for a defined Customer group (s) to drive continuous improvement to company set targetsCarrying out analysis of sales history seasonal and forthcoming events or activities in order to generate an optimal demand signalInterpret corporate and independent customer data/insight into robust forecastsManage forecasting processes at both detail and aggregated level utilising the best fit statistical modelsCollaborative demand planning with other teams or external customers in order to understand recommend and deliver forecast improvementsCommunicating to supply chain colleagues to advise changes to the forecastRoot cause analysis techniques to establish underlying causes of KPI shortfalls and implement improvement plans to rectifySupport the governance of customer insights/business intelligenceSupport projects in Customer Demand Planning and around the business as requiredSupport a culture of continuous improvement.Supporting the implementation of new and lost business forecast requirements into the Demand planning systemAbout you:We are looking for a confident individual who is people orientated and can thrive in a fast paced demanding and pressurised environment so experience within FMCG/ Supply Chain is highly desirable. This role is suited to someone who has excellent problem-solving skills with a can do attitude as it will involve analysing trends and looking into anomalies to understand what went wrong and how this can be avoided in the future. You will have great analytical skills and be competent in the use of MS Excel (formulas) and SAP. This role requires a great amount of concentration and the ideal candidate will be able to prioritise their own workload to ensure all tasks and processes are completed in a timely manner. This role is suitable for someone who enjoys working with numerical data but is also comfortable liaising with internal/external stakeholders to draw conclusions from data and report the findings.What youll receive:A competitive salaryGenerous holiday allowance with option to purchase up to 5 additional holiday daysPension schemeHybrid working contractHuge discounts on all sorts of lovely food and award-winning products through our staff shopDiscounts on Cinema tickets shopping and earn cashback on purchases through Sodexo.Recognition awards and IncentivesCareer progression opportunities - being part of Sysco the worlds leading foodservice business opens up a world of possibilityAdditional Information : At Brakes everyone is welcome. We dont want you to fit our culture we want you to help define it and we actively celebrate the unique talents of each and every colleague. We dont just look at your CV were more focused on who you are and your potential. As part of our values we are committed to fostering a diverse and inclusive culture where everyone has a voice is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. Well do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process speak to our resourcing team who will be happy to support you. BrakesBuilt on a passion for food and feeding the nation we are the UKs largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nations most famous pubs and restaurants as well as schools caterers care homes and hospitals. Our customers depend on us and our 8000-strong workforce is dedicated and proud to be part of this vital provision. And were growing  Remote Work : NoEmployment Type : Full-time Key Skills Forecasting,Microsoft Access,Math,SAP,Supply Chain Experience,Analysis Skills,SAP APO,SAP Supply Chain Management,Production Planning,SAP ERP,ERP Systems,MRP Experience: years Vacancy: 1