Application Support Analyst
3 weeks ago
Why are we recruiting?Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK.At PayPoint, we pride ourselves on being at the forefront of innovation. If you have a genuine interest in operating systems, devices, applications, and software - and enjoy solving problems - this could be the perfect role for you. Whether you’re a recent graduate or an experienced IT professional, we’d love to hear from you.This role is hybrid, with 2–3 days a week in our Welwyn Garden City office. Our team operates on a 7-day rota to cover Contact Centre opening hours:• Monday-Friday: Range of shifts between 8am - 8pm• Saturday: 9am - 5:15pm• Sunday: 9am - 5:15pmWhat will you be doing?As an Application Support Analyst, you’ll provide technical and application support across our retail network, covering 30,000 sites. This includes our PayPoint One, PayPoint Mini, EPOS systems, and back-office platforms.Your responsibilities will include:• Delivering technical and application support to retailers and colleagues.• Managing incidents and changes raised via our ticketing system.• Investigating root causes and escalating issues to 3rd-line support where needed.• Supporting system integrations and new installations in live environments.What would we like from you?We’re looking for someone with strong customer service skills, a problem-solving mindset, and the flexibility to adapt to change quickly. You’ll need:• Experience in a Windows-based, 24/7 environment.• Background in 1st and/or 2nd line support.• Ability to communicate effectively with both technical and non-technical stakeholders.Bonus Skills (Nice to Have):Experience with transaction processing systems.Knowledge of IIS Server.Familiarity with ITIL principles.Experience with Transact-SQL queries.Knowledge of Splunk or similar monitoring tools.What can we do for you?In return for your hard work and dedication, we offer a range of benefits, including:Holiday purchase scheme, with 25 days holiday plus bank holidays.On-site gym (free) and nationwide corporate rate gym membership.Online benefits portal offering discounts on shopping and holidays.Contributory company pension scheme.Progression and Development.Private medical insurance and life assurance.Additional benefits available at a discounted rate.At PayPoint, we're committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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Application Support Analyst
4 days ago
Welwyn Garden City, United Kingdom PayPoint plc Full timeApplication Support Analyst – PayPoint Group At PayPoint we pride ourselves on being at the forefront of innovation. Whether you’re a recent graduate or an experienced IT professional, we would love to hear from you if you have a genuine interest in operating systems, devices, applications, and software, and enjoy solving problems. This role is hybrid,...
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Application Support Analyst
3 weeks ago
welwyn garden city, United Kingdom PayPoint plc Full timeWhy are we recruiting? Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. At...
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Application Support Analyst
7 days ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint plc Full time £25,000 - £60,000 per yearWhy are we recruiting?Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we're looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK.At PayPoint,...
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Application Support Analyst
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint plc Full timeWhy are we recruiting? Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. At...
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Application Support Analyst
6 days ago
Welwyn Garden City AL EL, United Kingdom PayPoint Full time £30,000 - £60,000 per yearJob AdvertWhy are we recruiting?Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we're looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK.At...
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Application Support Analyst
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint plc Full timeAre you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. At PayPoint, we pride...
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Data Analyst
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire County Council Full time £31,536 - £34,333 per yearJob Title:Data AnalystStarting Salary:£31,536 progressing to £34,433 per annumHours:37Location:Welwyn Garden CityContract Type:PermanentDirectorate:Adult Care ServicesPlease note that if we receive a high volume of applications, we may close the vacancy earlier than the advertised closing date. We encourage you to submit your application as soon as...
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Application Support Analyst
1 week ago
City of London, United Kingdom Omni RMS Full time**Application Support Analyst | Financial Services** **City of London/Hybrid** **Role** My client, a well-known market leading Financial Services organisation, is seeking an Application Support Analyst to join them on a permanent basis. **Skills**: - Strong technical skills in SQL - Previous experience of providing strong 1st and 2nd Line Application...
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Security Analyst
4 weeks ago
Welwyn Garden City, United Kingdom Pontoon Solutions Full timeSecurity Analyst – Mainframe RACF Location: Welwyn Garden City (Shire Park) – Hybrid Working Function: Technology Security and Capability Duration- fixed term contract – 6 months About the roleWe’re seeking a skilled Mainframe Security Analyst to join a Security Operations & Detections team at one of the UK’s leading retail organisations. You’ll...
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Pensions Systems Analyst
1 hour ago
Welwyn Garden City, United Kingdom Willis Towers Watson Full timeDescriptionAre you ready to take your analytical skills to the next level?Our work touches the lives of millions of people. WTW Outsourcing Business is dedicated to helping our clients deliver excellent experience to the members of their pension schemes. Join us at Outsourcing Business as a Systems Analyst in our innovativeTechnology team. Reporting to the...
