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Maidstone, United Kingdom Venn Group Full time

An exciting position has arisen for a Senior Credit Controller to join a Charity that strives to support people with learning disabilities. The postholder will be responsible for timely and effective collection of all debts and customer payments


Key responsibilities:

  • Produce regular and accurate aged debtor reports to demonstrate that cash and debtor targets are being achieved
  • Update the Forward Cash Flow forecast for known and anticipated receipts
  • Make recommendations to update procedures that will best support the object of this role
  • Maintain up to date reconciliations for all accounts, ensuring cash received is allocated in a timely manner
  • Use own initiative to provide solutions to queries raised by debtors by liaising with colleagues within the department and within the charity’s operations departments
  • Meet cash and debtor targets set by the charity
  • Chase overdue debts by telephone, email and letter
  • Maintain accurate records of all chasing activity
  • Establish and make regular contact with partner organisations to ensure that all debts are managed
  • Promptly investigate disputed sales invoices and resolve
  • Promptly allocate cash receipts to invoices and follow up on any short payments
  • Respond promptly and completely to debtor and internal queries
  • Ensure all accounts are reconciled


Successful candidate profile:

  • Experience of credit control collecting from Local Authorities or other entities
  • Strong attention to detail and able to work to tight deadlines
  • Experience of using computerised accounting packages, and Microsoft Office (in particular Excel)
  • Excellent written and verbal communication skills


Length: 1 month temp – permanent

Rate: £18-20 per hour

Hours: 35 per week

Working pattern: Mainly remote working (occasional travel to office)

Location: Maidstone, Kent

Agency Reference Number: J81587