System Integration

5 days ago


Bournemouth, United Kingdom JPMorganChase Full time

DescriptionIf you are a proactive and detail-orientated professionalwith strong analytical and problem-solving skills a solid background in project management and systems integration and the ability to collaborate effectively with diverse teams to drive regulatory compliance and deliver technical solutions then this role is for you It provides a unique opportunity to work at the intersection of the business operations and technology teams in one of the worlds leading global banks offering exposure across a range of corporate business lines.As aSystem Integration & User Support - Vice Presidentin the Indirect Tax Operations team you will play a key role in managing the implementation of E-Invoicing through vendor system integration performing User Acceptance Testing (UAT) and providing end user technical support to business areas affected by regulatory this role you will be working within a diverse global team focused on supporting the banks expansion of E-Invoicing and E-Reporting regulatory compliance on an international scale.Job responsibilitiesCollaborate with Corporate Tax Subject Matter Experts (SMEs) and an external vendor to define and refine technical specifications.Lead a small team of SMEs integrating an external vendor system firmwide including developing and maintaining Technical Specification Documentation (TSD) system configuration and UAT execution.Lead the communication of TSD guidance to business lines in partnership with Corporate Tax SMEs.Conduct for user training and provide system demonstrations of the vendor platform.Guide Line of Business (LoB) Technology teams on system requirements ensure compliance with TSD requirements during system builds and oversee successful execution of UAT.Provide operational oversight and post-live support including help desk functions for LoB users.Provide support and training to the team assisting in the development of technical knowledge project planning and preparation of project working group materials.Maintain project and UAT documentation and prepare updates and/or reports for senior management and stakeholders as required.Identify and mitigate potential risks monitor risks and escalate issues as needed.Monitor E-Invoicing platform functionality and usability and propose system enhancements.Develop and maintain up-to-date TSDs for E-Invoicing ensuring accessibility for all stakeholders.Required qualifications skills and capabilitiesProject Management: demonstrated ability to plan execute and oversee large scale projects particularly system integration and user support projects.Technical Documentation:experience in creating updating and maintaining TSDs with strong technical writing skills to communicate complex concepts clearly.Systems Integration: experience working with APIs databases or systems configuration.Testing and UAT:hands-on experience in UAT with an ability to develop test cases track issues an ensure compliance with technical specifications.Communication: strong presentation skills to present to senior leaders and conduct demos or training for end users.Collaboration: proven ability to work effectively with vendors and cross-functional teams including line of business product operations and technology.Analytical Skills:ability to analyze technical and operational challenges interpret data trends and develop solutions to enhance system performance and ensure regulatory compliance.Attention to Detail:precision in maintaining records and documentation to ensure audit readiness.Controls Mindset:a focus on identifying risks implementing preventative measures and ensuring adherence to compliance standardsProblem-Solving and Adaptability: proficiency in troubleshooting system issues and proposing enhancements flexibility to manage evolving requirements and unexpected challenges.Technical Proficiency:proficiency in Microsoft Excel and PowerPoint with experience in using business intelligence tools for data analysis and reporting.Preferred qualifications skills and capabilitiesSolid experience in project management or as a technical product owner ideally within a financial services or consulting environment.Familiarity with billing systems and their functionality in relation to tax compliance.Experience working with indirect taxes such as VAT and familiarity with international E-Invoicing regulations and compliance requirements.Required Experience:Exec Key Skills Change Management,Financial Services,Growing Experience,Managed Care,Management Experience,Analysis Skills,Senior Leadership,Performance Management,Process Management,Leadership Experience,negotiation,Analytics Employment Type : Full-Time Experience: years Vacancy: 1


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