German Advisor
2 weeks ago
Our client based in Ringwood are looking to recruit a Bilingual German and English Customer Service Consultant.
This is a hybrid role based in Ringwood. The training is office based and then it will move to Hybrid working. 24
Duties
- Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning
- Ability to assimilate, relay & provide information whilst paying close attention to detail
- Ability to respond to customer queries and complaints via email or letter in both English and country of origin.
- Ability to remain positive, courteous & professional at all times
- Focus on customer to deliver the FCA guidelines and fundamentals of the call.
- At all points making sure the customers is treated fairly.
- Ability to communicate and empathise and a real willingness to help.
- The ability to stay focused and controlled, ensuring all core elements are addressed methodically.
- To have fun at work
The Person
- Must be fluent in English and German
- Excellent telephone manner
- Attention to detail is a must
- Excellent verbal communication in English
Hours: Monday to Friday 40 hours between 8am and 5pm
Salary: £26,678 per annum + £1k bonus
Location: Ringwood - Remote working
Our aim is to contact all successful applications within 5 days of receiving your application. Should you not of heard within 5 days, please feel free to contact us to confirm that your application has been received.
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Ringwood, United Kingdom South West Recruitment Ltd Full timeWe are recruiting for a permanent Customer Service Advisor to speak both German and English. The company is an international life insurance, pensions and investment group with approximately 27,500 staff and over 40 million customers. A division of this group specialises in Accident Insurance and are dedicated to developing and providing uncomplicated...
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Customer Experience Advisor
1 month ago
Ringwood, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Customer Experience Consultant - German Speaking! 28 basic + £1k bonus Hours: 40 paid hours per week typically between the hours of 8am and 5pm Monday to Friday Remote working after 4-6 weeks training in the office. We are a financial services company, specialising in Accident Insurance Plans. during which time we have worked with many...
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Customer Experience Advisor
1 day ago
Ringwood, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Customer Experience Consultant - German Speaking!28 basic + £1k bonus Location: Ringwood, Hampshire Hours: 40 paid hours per week typically between the hours of 8am and 5pm Monday to Friday Remote working after 4-6 weeks training in the office. Overview:We are a financial services company, specialising in Accident Insurance Plans.