General Manager Operations

4 days ago


Alnwick, United Kingdom Apartment group Full time

General Manager of Operations

Up to £40,000 pa + discretionary bonus.

Newton Hall Estate

Newton by The Sea, Northumberland

Are you looking for your next big Hotel Management role?

Do you have strong Food & Beverage, Weddings and Hotel Operations Management experience?


We have a very exciting opportunity for a General Manager of Operations to join the team at the luxury Newton Hall Estate, situated on the Northumberland Coast.


As the General Manager of Operations, you will work alongside our Estate General Manager, to ensure the smooth running of this large estate comprising:

Luxury Wedding Venue with private wedding chapel or beach wedding facilities, delivering 200 exclusive weddings a year.

17 Exquisite Bedroomed Luxury Newton Hall

27 bespoke individual Garden Rooms with hot tubs.

The Joiners Arms, Gastro Pub with 9 boutique bedrooms.

You will work closely with all departments with direct reports including Heads of Department, across the Estate. You will have experience in delivering luxury, tailored Weddings, with a strong focus on Food & Beverage & Housekeeping service delivery. An eye for detail is essential. A strong financial understanding is essential to drive revenue and manage costs, including payroll.


We are a supportive leadership team who are focused on the development, engagement, and well-being of our people. The successful candidate will enjoy playing a key role in driving the culture and motivating colleagues with a fun positive approach.

A key part of the role is several essential activities, including but not limited to:

Delivering exceptional Weddings, tailored to individual requirements.

Driving operational standards

Shift planning, budget review, F& B Control.

Ensuring 100% compliance with regulatory and legal requirements across the Estate

Supporting the General Manager, and senior management team with a proactive, positive, forward-thinking mindset

About you:


Youll have experience of a senior management role in a large Hotel or wedding venue overseeing food & beverage, with a strong weddings focus, whilst line manager for housekeeping, maintenance and front office.

To succeed

You will have a positive approach with excellent communication skills.

The ability to motivate, inspire and develop a team, as leaders we are hands-on, and supportive, to bring the very best out in our teams.

You have a guest & colleague service-orientated approach and a passion for high standards.

Efficient in the use of technology and interfaces that support the operation.

Skilled at coaching, training, and developing a team.

A strong compliance understanding across Food Safety/H&S/Fire/Employment Legislation, with the ability to coach Managers/HODs in Compliance Management.

You will be organised, flexible and able to well under pressure, happy to jump in when required.

You are a result-oriented problem solver, who can bring new ideas and thinking to engage our passionate team.

Ability to develop links with the local community, and educational establishments, to foster our reputation locally as an Employer of Choice.

The Pay & Benefits:


At The Apartment Group we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. Thats why we are proud to offer the following benefits for the role ofGeneral Manager of Operations:

Up to £40k pa. + discretionary bonus scheme
Free meals while on duty

F&B Discounts and Stays.

On-site Parking.

Be part of a growing Group with the opportunity to progress.



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AMRT1_UKCT



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