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Kronos WFC Techno-Functional Consultant
3 months ago
Job Title: Kronos WFC Techno-Functional Consultant
Work Arrangement: Hybrid
Location: Reading
Duration: 6 months
Role Description:
The Kronos WFC Techno-Functional Consultant will be an integral part of the Kronos AD team, responsible for handling enhancements, changes, and fixes based on prioritized Jira tickets. This role involves working with cutting-edge technology within the customer’s industry.
Key Responsibilities:
- Participate in the Kronos AD team to address enhancements, changes, and fixes as prioritized in Jira tickets.
- Develop and support the Kronos Workforce Central (WFC) product, resolving client issues and providing appropriate solutions.
- Configure and troubleshoot Kronos WFC, including creating work rules, pay rules, break rules, exception rules, and supporting changes to existing configurations.
- Handle incidents, problems, and changes efficiently.
- Understand how applications support business processes and apply this knowledge to solve business problems.
- Design and deliver high-quality solutions through system configuration that meets business requirements.
- Develop comprehensive documentation for systems and processes.
- Work with Workforce Integration Manager for interface management.
- Utilize SQL Queries/Scripts, Procedures, Functions, and Packages using Oracle/SQL.
- Manage Accrual, Attendance, and Activities modules.
- Configure Kronos InTouch clocks, including biometrics (nice to have).
Key Skills/Knowledge/Experience:
- 5-12 years of experience with Kronos WFC technical and functional aspects.
- Proficiency in developing and supporting the Kronos Workforce Central (WFC) product.
- Expertise in Kronos WFC configuration and troubleshooting.
- Experience in handling incidents, problems, and changes.
- Ability to understand and apply knowledge to solve defined business problems.
- Strong documentation skills for systems and processes.
- Experience with Workforce Integration Manager.
- Knowledge of SQL Queries/Scripts, Procedures, Functions, and Packages using Oracle/SQL.
- Understanding of Accrual, Attendance, and Activities modules.
- Experience with WDM and Kronos InTouch clock configurations (biometrics nice to have).
Person Specification:
- Self-starter with the ability to deliver and adapt to both functional and technical requirements.
- Excellent analytical and problem-solving skills.
- Learner attitude with minimal supervision.
- Good written and oral communication skills.
- Strong team player.
- Effective communication and presentation skills with the ability to manage customer expectations.