Collections Executive

1 day ago


Leeds, United Kingdom Davies Talent Solutions Full time

Collections Executive – Fully Remote - £180 Per Day - Initial 3 month contract Davies are currently supporting a Financial Services firm who are looking to bring in a team of contractors to support their Collections team within Motor Finance. This is an opportunity to make a real difference, supporting customers with empathy and care while working in a fast-paced, dynamic environment. The DetailsStart date: 5th / 12th January 2026Contract length: Initial 3 monthsDay rate: £180 per day (Inside IR35, via umbrella company)Location: Fully remoteHours: Monday to Friday 8am-6pm (8-4/10-6), Saturday 9am-1pm (once per month)What You’ll Be DoingSpeaking with customers by phone (inbound and outbound) and email to understand their circumstances by conducting affordability assessments to determine a suitable and sustainable solution.Identifying and assisting vulnerable customers, referring them to specialist teams when appropriate.Maintaining accurate records using collections software.Handling and escalating complaints in line with processes.What We’re Looking ForExperience within a collections environment for a Motor Finance business (this is essential). Excellent communication and listening skills, with the ability to show real empathy.Resilience and professionalism when managing sensitive conversations.A proactive, positive attitude with the ability to thrive in a fast-paced environment.Collections Executive – Fully Remote - £180 Per Day - Initial 3 month contract


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