Patient Administration Lead

2 weeks ago

Glasgow, United Kingdom Circle Health Group Full time

Patient Administration LeadRoss Hall Clinic Braehead37.5 Hours & PermanentSalary: Up to 29685.00 per year (depending on level of experience training and qualification)Ross Hall Clinic Braehead in Glasgow is part of Circle Health Group Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country.We have an opportunity for a Patient Administration Lead to join their team of staff in theAdministration department.This is a Full time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern.Duties of this role include:Lead and coordinate the daily activities of the patient administration team ensuring service standards and targets are consistently met.Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.Act as the key point of contact for operational queries and escalate issues where required.Ensure the smooth running of patient bookings admissions discharges and outpatient appointments.Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.Support improvements to the patient journey by streamlining administration processes and removing delays or inefficiencies.Applicants should meet the following criteria:Experience in a healthcare administration or patient services role.Strong leadership team coordination or supervisory experience.Excellent communication and interpersonal skills.Strong organisational skills and attention to detail.Proficient in Microsoft Office and patient management systems.Salary & BenefitsCircle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including:25 days holiday per year bank holidays increasing to 30 days with servicePrivate Pension SchemePrivate Healthcare Scheme for treatment at our hospitals covering pre-existing medical conditionsFriends & Family Hospital DiscountsFamily Friendly policies including enhanced Maternity Paternity & Adoption payNon-contributory life insuranceStaff engagement hub with access to discounts and extensive rewards and voluntary benefitsAccess to resources tools and services to support your wellbeingEmployee recognition programmesIndustry leading training and development opportunitiesand much moreCircle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.Were passionate about creating an environment where our people can thrive grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless compassionate committed collaborative brave agile tenacious and creative and are at the core of our purpose and culture.To find out more about the Circle Health Group Philosophy: Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Employment Type : Full-Time Experience: years Vacancy: 1

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