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Travel Sales Advisor

2 months ago

Swindon, United Kingdom Frankly Recruitment Full time

We are looking for motivated, driven and passionate individuals to join a dynamic team within a well-established travel company.

Specialists in creating unique travel packages. Your role is to take the incoming call and convert it into a booking No outgoing calls.In your first year, uncapped commission has the potential to boost your salary from £23/25k to £45,000 and even higher in your second yearShift patterns on a rota from 8:45am - 8pm including weekends.

If you are an excellent communicator with a passion for sales who can demonstrate your ability to achieve sales targets and KPI’s this is the role for you

Typical activities of the role include:

  • Responding to inbound calls and understand the customers’ needs, build rapport and offer expert cruise and land holiday solutions
  • Provide excellent service to all customers, utilizing your excellent communication skills to treat every customer as an individual.
  • Create fantastic customer engagement, understand the customer’s requirements, pitch and close the sale
  • The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
  • Meeting, or exceeding, company KPI’s
  • Making accurate cost calculations, and providing customers with quotations quickly and efficiently
  • Produce accurate administration work to complete booking process
  • Work pro-actively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
  • Work effectively with other departments to ensure understanding of products

You will need to be:

  • Highly motivated, results orientated, driven to accomplish goals and have a high degree of self –motivation
  • Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations
  • Able to thrive under pressure
  • Demonstrate resilience and focus on opportunities, high quality and business profit.
  • Great attention to detail
  • Good working knowledge of Excel, Word, Outlook and the internet.