Digital Adoption

4 days ago


City of London, United Kingdom i3 Full time

📢 Digital Adoption & Business Change Specialist – Permanent | City of London | 2–3 Days in Office | London Market | £ Competitive SalaryA well-respected London Market insurer is looking for a Business Change Specialist to drive meaningful transformation across its digital solutions and operating environment. This is a fantastic opportunity to shape adoption, influence behaviours, and ensure technology truly becomes part of how teams work every day.If you have previous London Insurance Market or Financial Services industry experience, this role offers the chance to make a real impact in a forward-thinking, collaborative environment.What You’ll Be DoingPartnering with Product, Delivery, and L&D teams to design and deliver business change and adoption strategiesCo-creating training, learning pathways, and enablement materials to support long-term adoptionWorking with business sponsors to evolve processes and workflows to maximise digital benefitsSupporting teams to adapt their ways of working and decision-makingDelivering clear, engaging communications to help users navigate changeWhat You’ll BringEssential: Previous experience within the London Insurance Market or Financial Services sectorA strong background in digital adoption, change management, or business transformationExcellent stakeholder engagement and cross-functional collaboration skillsConfident communication, facilitation, and storytelling capabilitiesExperience developing training, communications, or enablement contentA pragmatic, creative approach with the ability to bring clarity in complex environmentsWhy Apply?Join a highly regarded insurer with a strong reputation in the London MarketPlay a key role in shaping how digital solutions are embedded and adoptedWork in a culture defined by collaboration, innovation, and empowered decision-makingHybrid working: City of London – 2–3 days per week in the office



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