Contact Centre Customer Services Advisor

4 weeks ago


East Molesey, United Kingdom EASYWEBRECRUITMENT.COM Full time
Contact Centre Customer Services Advisor


Home Palace: Hampton Court Palace
Status: Temporary/Seasonal
Estimated Start date:1 January 2025
End Date:1 September 2025
Salary: £26,003 (Pro-Rata)
Days/Hours of work: The role is office-based Monday to Friday with the possibility to work scheduled weekend shifts from home.

About the role and about you

Our client are recruiting for resourceful and articulate individuals to join their Customer Service team, based at Hampton Court Palace. You need to be able to think on your feet and you should enjoy a varied role, where no two days are the same. You will be the first point of contact for all customer queries; you should be enthusiastic, empathetic and able to deal with a variety of different people.

Key Responsibilities:

  • Be the first point of contact
  • Answering customer enquiries by phone, email and web enquiry.
  • Provide outstanding customer care.
  • Sell tickets, products and membership.
  • Reply to enquiries in a concise and empathetic manner.

Key Skills:

  • Excellent communication skills.
  • High standard of written and spoken English.
  • A team player who has good attention to detail.
  • Resourceful, able to work independently and troubleshoot issues.
  • Courteous and confident phone manner.
  • Confidence with a variety of computer programmes.

Working Hours:

  • Full time (36 hours per week)
  • 1 weekend day every 2-3 weeks.

Employee benefits include:

  • Enhanced holiday entitlement
  • Family friendly policies and benefits
  • Staff discounts

They are an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.

Closing Date: 23rd December 2024

You may also have experience in the following: Customer Service Executive, Customer Services, Customer Service Agent, Advisor Support Team Member, Customer Service Administrator, Customer Service Advisor, Administrator, Admin Assistant, Administrative Assistant, Contact Centre Advisor, Customer care etc.

REF-218 531



  • Molesey, United Kingdom Historic Royal Palaces Full time

    Contact Centre Customer Services Advisor Home Palace : Hampton Court Palace Status : Temporary/Seasonal Estimated Start date: 1 January 2025 End Date: 1 September 2025 Salary : £26,003 (Pro-Rata) Days/Hours of work: The role is office-based Monday to Friday with the possibility to work scheduled weekend shifts from home.About the role and about you Historic...


  • Molesey, United Kingdom Historic Royal Palaces Full time

    Contact Centre Customer Services Advisor Please ensure you read the below overview and requirements for this employment opportunity completely.Home Palace : Hampton Court Palace Status : Temporary/Seasonal Estimated Start date: 1 January 2025 End Date: 1 September 2025 Salary : £26,003 (Pro-Rata) Days/Hours of work: The role is office-based Monday to Friday...


  • East Molesey, United Kingdom Historic Royal Palaces Careers Full time

    Contact Centre Customer Services Advisor Home Palace: Hampton Court PalaceStatus: Temporary/SeasonalEstimated Start date:1 January 2025End Date:1 September 2025Salary: £26,003 (Pro-Rata)Days/Hours of work: The role is office-based Monday to Friday with the possibility to work scheduled weekend shifts from home. About the role and about you Historic Royal...


  • Molesey, United Kingdom Historic Royal Palaces Full time

    Contact Centre Customer Services Advisor Home Palace : Hampton Court Palace Status : Temporary/Seasonal Estimated Start date: 1 January 2025 End Date: 1 September 2025 Salary : £26,003 (Pro-Rata) Days/Hours of work: The role is office-based Monday to Friday with the possibility to work scheduled weekend shifts from home.About the role and about you Historic...

  • Contact Centre

    5 days ago


    Willowbrook East Industrial Estate, United Kingdom Brakes Full time

    **Contact Centre - Customer Care Advisor - 25hrs - 5 hrs per day** **£13,221 + monthly on-target bonus + great benefits** ??????? As a Customer Support Advisor, you’ll make sure your customers know they’re in safe hands. Working in our lively contact centre, you’ll confidently handle all sorts of interactions - from placing orders to resolving...


  • Molesey, United Kingdom History Royal Palaces Full time

    About the role and about you Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle and Gardens.We are recruiting for resourceful and articulate individuals to join our Customer Service team, based at Hampton Court Palace.You...

  • Contact Centre Advisor

    2 months ago


    East Grinstead, United Kingdom CV-Library Full time

    Contact Centre Advisor Up to £24,800 Permanent East Grinstead - hybrid available after probation Do you have previous experience of working within a contact centre/call centre? Do you pride yourself on delivering excellent customer service? This could be the next role for you!! The Role: A well established and reputable organisation based in...


  • East Grinstead, United Kingdom CV-Library Full time

    Would you like your next Customer Service Advisor role to offer hybrid working from home, hardly any weekend work, no evening shift work and benefits that include private healthcare, free parking and discounts on retailers, holidays and gym?   Our client, an industry leading membership...

  • Contact Centre Agent

    2 weeks ago


    East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full time

    Lloyd Recruitment Services are pleased to be working with a leading company based in East Grinstead. There is currently a requirement for a Contact Centre Agent to join their team on a full-time permanent basis.** Purpose of job: **Responsibilities**: - To promote and sell to customers all the services relating to Membership, Insurance, Travel ensuring...


  • East Grinstead, United Kingdom Lloyd Recruitment Services Ltd Full time

    Lloyd Recruitment Services is thrilled to collaborate with a leading organisation in the search for a dedicated Contact Centre Agent to join their team on a full-time permanent basis. This exciting opportunity offers first-class training and the potential for career progression within the organisation. As a Contact Centre Agent, you will promote and sell a...


  • Nottingham East Midlands Airport, United Kingdom Medstrom Ltd Full time

    **Customer Service Advisor** Castle Donington, Derby **About Us** Medstrom is an innovative medical solutions provider that works hand-in-hand with the NHS to deliver solutions and responses to patient-related issues. Having developed a strong service offering, we have also created a range of products to provide comfort andrelief to healthcare...


  • East Grinstead, United Kingdom Clearwater People Solutions Full time

    **Location**: East Grinstead, West Sussex**Salary**: £21000 - £22500 £21000 - £22500 per annum + Hybrid working, Multiple Vancancies**Type**: Permanent**Delivery Consultant**: **Holly Wills**Our amazing travel client is currently recruiting for multiple Contact Centre Agents to join their exciting outdoor pursuits organization. The brand has expanded...


  • South East, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Temporary, 2 months+ £17 Umbrella Medway Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Medway. Duties and Responsibilities of the Customer Service Advisor: Manage and monitor the Customer Service inbox Act as first point of contact Log and...


  • South East, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Temporary, 2 months+ £17 Umbrella Medway Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Medway. Duties and Responsibilities of the Customer Service Advisor: Manage and monitor the Customer Service inbox Act as first point of contact Log and...

  • Contact Centre Agent

    2 weeks ago


    East Grinstead, United Kingdom Clearwater People Solutions Ltd Full time

    Our client is recruiting for a full-time 6-month FTC Contact Centre Agent, based in East Grinstead working for a UK based leisure company. This role working as a Contact Centre Agent will be to promote and provide first point contact and support for customers that have any questions or queries. **Key duties and responsibilities will include**: - Answering...


  • East Grinstead, United Kingdom ErecruitSmart Careers Full time

    Our client is the largest designer and manufacturer of energy efficient, bespoke Swedish timber frame homes in the UK and they have an excellent opportunity for a Customer Service Advisor / Coordinator to join their Show Centre in East Grinstead, West Sussex. A full job specification will be sent to you on application.About the roleAs a Customer Service...


  • East Grinstead, United Kingdom ErecruitSmart Full time

    Our client is the largest designer and manufacturer of energy efficient, bespoke Swedish timber frame homes in the UK and they have an excellent opportunity for a Customer Service Advisor / Coordinator to join their Show Centre in East Grinstead, West Sussex. A full job specification will be sent to you on application.About the roleAs a Customer Service...


  • East Grinstead, United Kingdom ErecruitSmart Full time

    Our client is the largest designer and manufacturer of energy efficient, bespoke Swedish timber frame homes in the UK and they have an excellent opportunity for a Customer Service Advisor / Coordinator to join their Show Centre in East Grinstead, West Sussex. A full job specification will be sent to you on application.About the roleAs a Customer Service...


  • East Grinstead, United Kingdom The Caravan and Motorhome Club Full time

    A great opportunity has become available for a **Contact Centre Agent **to join our team based in **East Grinstead**. You** **will join them on a **full-time, permanent** **basis,** and in return, you will receive a competitive salary of** £23,680 per annum.** **Working hours**:Monday to Friday on a rota. Our opening hours during the week are 8.45 - 5.30...


  • East Kilbride, United Kingdom Meraki Talent Ltd Full time

    Job Description Customer Service Advisor Permanent, Full-Time East Kilbride - onsite £25,000 Meraki Talent is partnered with a leading financial services company to appoint a Customer Service Advisor to their team.This is a full-time opportunity offering a salary of £25,000 plus benefits.Position Overview: The Financial Services Customer Representative...