CRM and Email Marketing Manager
24 hours ago
Belstaff was created by and for independent spirits. We know that what we do and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for racecar drivers windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today this energy prevails and unites the people who bring the Belstaff brand to life providing the best products to our customers both old and new. We are committed to building a team of curious conscious individuals dedicated to showing up standing together and being the difference between a good day and a great day.
We are currently searching for a CRM and Email Marketing Managerto join the team.
As CRM andEmail Marketing Manager you will focuson driving customer loyalty and retention both online and instore through the delivery of insights and targeted customer communications.
Reporting to the Head of Ecommerce this role is essential in developing testing and managing the Belstaff client communication strategyanddeliveringKPIs across customer retention loyalty acquisition and conversion.
Working collaboratively across the business youwill play a crucial part in demonstrating the value of putting customers at the heart of the organisation using dataled insights.
We are looking for someone who will be responsible for:
- Managing planning and executing the global email marketing strategy across DTC channels (Retail Outlets & Ecommerce) ensuring channel KPIs are tracked and achieved
- Maintaining a strong relationship with the ESP communicating email targets and strategy roadmap to ensure objectives are achieved
- Tracking weekly email performance against KPIs and presenting results to internal stakeholders
- Overseeing the scheduling testing and deployment of all customer email campaigns
- Managing automated email programmes and building customer journeys triggered by lifecycle milestones and customer behaviours
- Ensuring tracking codes are applied accurately for effective performance monitoring
- Managing the email communication calendar working closely with Ecommerce Merchandising and Brand Marketing teams to align campaigns and customer messaging
- Briefing templates to the Brand Editor and Graphic Designer ensuring communications are onbrand and identifying areas for improvement in email templates and creative assets
- Leading monthly Commercial and Brand brainstorming sessions to present and coordinate upcoming channel activities
- Conducting A/B testing to identify and optimise performance
- Developing strategies to grow the database including competitions social media campaigns and other online channel activations
- Collaborating with the team to drive site email signup content
- Managing the database to identify and target active lapsed and dormant users with tailored campaigns
- Developing the channel through tools data analysis automation personalisation and segmentation
CRM
- Managing the quality and consistency of data capture and overseeing the customer data platform
- Establishing thecustomer measurement KPI benchmarks to drive performance and support organisationwide decisionmaking
- Tracking weekly CRM performance against targets and present insights to internal stakeholders
- Leading the loyalty/membership programme developing and managing strategy and requirements across the business
- Conducting quarterly data capture workshops with retail and customer service teams cascading the importance of highquality data and its role in enhancing customer retention and loyalty
- Lead customer feedback programmes including surveys social listening and focus groups subsequently sharing key learnings with the wider business
- Ensuring CRM best practices are upheld across personalisation UX retention initiatives and GDPR compliance
We are looking for someone who has:
- Significant experience in CRM and/or Email Marketing (luxury/ fashion preferred)
- A demonstrable track record of driving results
- Exceptional communication skills and relationship building abilities
- A passion for facetoface customer interaction
- Experience owning and developing relationship of ESP
- Confidence with datadriven decision making
We are looking for someone who is:
- Inspired by working for Belstaff
- A motivated selfstarter with ambition to lead and execute a strategy
- Comfortable workingin a fast moving and dynamic environment
- A team player and keen to joina fun and caring team
- A strong communicator able to share your ideas and findings clearly
- Able to manage and achieve multiple deadlines whist remaining highly organised with excellent attention to detail
Where to from here
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex race marital status disability age sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process please let us know and we will be happy to support you.
-
Email Marketing and CRM Expert
2 weeks ago
London, Greater London, United Kingdom Yewdale Corporation Full timeWe are looking for a talented Email Marketing and CRM Expert to join our team at Yewdale Corporation. This role offers a competitive salary of £43,500 per annum, with opportunities for growth and development.This position is an office-based role that requires a strong eye for data, attention to detail, and a collaborative team culture. As an Email Marketing...
-
CRM and Email Marketing Strategist
3 weeks ago
London, Greater London, United Kingdom Carpenters Workshop Gallery Full timeWe are Carpenters Workshop Gallery, a leading producer and exhibitor of functional sculptures. We are seeking a highly skilled marketer to join our team.The successful candidate will be responsible for driving brand awareness, traffic, enquiries, new customer monetisation and attributed revenue through CRM and email marketing. They will own the Email and CRM...
-
CRM and Email Marketing Manager
4 weeks ago
London, United Kingdom Belstaff Full timeBelstaff was created by and for independentspirits. We know that what we do andwho we do it with matters. Join the team andmake an impact as we build a legacy that surpasses our incrediblepast.Love The Challenge. Find A Way. Go All In.Stand Together. Be TheDifference.A bit aboutBelstaffBelstaff is a functionalclothing brand founded to move people forward....
-
CRM Executive
1 day ago
London, United Kingdom Avant Arte B.V. Full timeABOUT AVANT ARTEAvant Arte is a curated marketplace that makes discovering and collecting art radically more accessible for a new generation. Our team of passionate experts collaborate with leading contemporary artists from across the globe to create bespoke limited-edition artworks to browse and collect. We began as a cult blog of contemporary artists and...
-
CRM Executive
3 days ago
London, United Kingdom Avant Arte B.V. Full timeABOUT AVANT ARTE Avant Arte is a curated marketplace that makes discovering and collecting art radically more accessible for a new generation. Our team of passionate experts collaborate with leading contemporary artists from across the globe to create bespoke limited-edition artworks to browse and collect. We began as a cult blog of contemporary artists...
-
Email Design and CRM Specialist
3 weeks ago
London, Greater London, United Kingdom Creative Recruitment Limited - Creative, Digital Marketing, Content Creators & Technical Talent Full timeJob DescriptionAbout the RoleCreative Recruitment Limited is seeking a talented Freelance Midweight Digital Designer (CRM) to contribute to our esteemed team. This role involves designing engaging email campaigns and crafting intuitive CRM interfaces for our top footwear brand clients.Estimated Salary RangeThe estimated annual salary for this position ranges...
-
CRM Systems and Email Marketing Specialist
3 weeks ago
London, Greater London, United Kingdom Avant Arte B.V. Full timeAvant Arte is a cutting-edge art marketplace that empowers a new generation of art enthusiasts by making discovery and collection more accessible.We're a dynamic team with ambitious goals, both for our achievements and the environment we create. Our commitment to excellence drives us to work incredibly hard, as we strive to build an inclusive workplace that...
-
Email and CRM Strategist
2 weeks ago
London, Greater London, United Kingdom Reach PLC. Full timeJob SummaryWe are seeking a Senior Email and SMS Specialist to join our team at Reach PLC. The successful candidate will play a crucial role in driving the growth and success of our businesses by developing and executing effective email & SMS marketing campaigns, devising CRM strategies, and driving customer engagement, retention, and...
-
Senior CRM and Email Marketing Strategist
3 weeks ago
City Of London, United Kingdom Michael Page (UK) Full timeBased in the UK, Michael Page is seeking a Senior CRM and Email Marketing Strategist to join their team. About the RoleThis is an excellent opportunity for a seasoned professional to take ownership of our CRM and email marketing efforts, driving business growth and customer engagement. Key Responsibilities:Develop and implement a high-performing CRM...
-
Email and CRM Marketing Automation Manager
6 months ago
London, United Kingdom HTC Full timeOverview About HTC VIVE HTC VIVE is the world’s premier virtual reality platform that launched with a vision to bring room-scale VR to the globe. As we continue to expand our European team, our focus remains on delivering on the promise of consumer and enterprise VR through ground-breaking technology and unparalleled content. We're steadfast in...
-
Email and Marketing Specialist
1 month ago
London, Greater London, United Kingdom Phee Farrer Jones Full timeEmail Marketing SpecialistWe are seeking a highly skilled Email and Marketing Specialist to join our team at Phee Farrer Jones. In this role, you will be responsible for building and sending email communications across various markets, working closely with our CRM Manager and other teams.Campaign ManagementManage audience segmentation and track email...
-
Email Marketing Manager
1 month ago
London,, UK, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA well-recognized brand in the telecom industry is seeking an Email Marketing Manager/Developer to join its rapidly growing marketing team in the heart of London.Leveraging your expertise in HTML/CSS, Salesforce Marketing Cloud, A/B testing, and your collaborative skills with editorial, design teams, business partners, and project managers, you will ensure...
-
Email Marketing Manager
1 month ago
London, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA well-recognized brand in the telecom industry is seeking an Email Marketing Manager/Developer to join its rapidly growing marketing team in the heart of London.Leveraging your expertise in HTML/CSS, Salesforce Marketing Cloud, A/B testing, and your collaborative skills with editorial, design teams, business partners, and project managers, you will ensure...
-
Email Marketing Manager
4 weeks ago
London, United Kingdom EMR | Specialist in Marketing Recruitment Full timeJob Description A well-recognized brand in the telecom industry is seeking an Email Marketing Manager/Developer to join its rapidly growing marketing team in the heart of London. Leveraging your expertise in HTML/CSS, Salesforce Marketing Cloud, A/B testing, and your collaborative skills with editorial, design teams, business partners, and project managers,...
-
Email Marketing Manager
1 month ago
London, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA well-recognized brand in the telecom industry is seeking an Email Marketing Manager/Developer to join its rapidly growing marketing team in the heart of London.Leveraging your expertise in HTML/CSS, Salesforce Marketing Cloud, A/B testing, and your collaborative skills with editorial, design teams, business partners, and project managers, you will ensure...
-
CRM Manager
1 month ago
London, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA financial services provider based in London is recruiting a CRM Manager to design and implement the CRM / cross-sell strategies for the defined geography.Responsibilities:Manage Salesforce Marketing Cloud platform, ensuring platform operates at efficiently as possibleConduct regular review meetings with partners, ensuring alignment on goals and...
-
CRM Manager
1 month ago
London, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA financial services provider based in London is recruiting a CRM Manager to design and implement the CRM / cross-sell strategies for the defined geography.Responsibilities:Manage Salesforce Marketing Cloud platform, ensuring platform operates at efficiently as possibleConduct regular review meetings with partners, ensuring alignment on goals and...
-
CRM Manager
1 month ago
London,, UK, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA financial services provider based in London is recruiting a CRM Manager to design and implement the CRM / cross-sell strategies for the defined geography.Responsibilities:Manage Salesforce Marketing Cloud platform, ensuring platform operates at efficiently as possibleConduct regular review meetings with partners, ensuring alignment on goals and...
-
CRM Manager
1 month ago
London, United Kingdom EMR | Specialist in Marketing Recruitment Full timeJob Description A financial services provider based in London is recruiting a CRM Manager to design and implement the CRM / cross-sell strategies for the defined geography. Responsibilities: Manage Salesforce Marketing Cloud platform , ensuring platform operates at efficiently as possible Conduct regular review meetings with partners, ensuring alignment on...
-
Email Marketing and CRM Development Manager
2 weeks ago
London, Greater London, United Kingdom Charlotte Tilbury Full timeKey ResponsibilitiesCollaborate with the existing CRM Coordinator to deliver BAU emails, push notifications, and SMS using Braze.Oversee the QA process to ensure the highest standards across all CRM channels.Own the email briefing process end-to-end, working closely with key stakeholders.RequirementsPrevious experience in Digital and CRM, specifically using...