Repairs Supervisor

Were expanding our Property Services team in response to Awaabs Law and are looking for an experienced Repairs Supervisor to help lead our responsive repairs service.This is a hands-on leadership role where youll work closely with the Senior Repairs Manager to oversee a team of Technicians and Inspectors. Youll ensure repairs are completed efficiently safely and in line with both legal requirements and Paradigms high standards. The role includes regular travel across our property portfolio and weekly attendance at our Wooburn Green Head Office.What youll be doing: Coordinating and overseeing repair works to ensure timely high-quality completion Supporting compliance with Awaabs Law for emergency damp and mould-related repairs Managing technician schedules productivity and capability Conducting regular site inspections and initiating recall actions where needed Collaborating with internal teams and external contractors to resolve cases effectively Responding to customer feedback and supporting satisfaction targets Supporting training coaching and performance reviews Promoting continuous improvement and cost-efficiency across repairs operations Carrying out monthly vehicle and health & safety checks What youll bring: Extensive trade maintenance experience and a relevant NVQ/BTEC qualification Strong understanding of housing legislation including HHSRS and Awaabs Law Experience managing teams and subcontractors (preferred) Excellent communication organisational and time management skills Health & safety awareness including relevant legislation Broad knowledge of trade disciplines and inspection standards Strong IT proficiency and confidence using service systems A proactive problem-solving mindset and commitment to customer service Full valid UK driving licence Why join ParadigmWere a not-for-profit housing provider managing over 17000 homes across the Southeast. We reinvest in our people our homes and our communities. When you join us youll benefit from: Competitive salary and pension scheme Generous holiday allowance Health Cash Plan and wellbeing support Opportunities for training and career development A supportive and inclusive working environment Company van and fuel card for business use A varied mobile role with travel across our property portfolio How to ApplyClosing Date: Sunday 5th October.For the full job description and person specification please see the attachment at the bottom of this page. If you have any questions email us at and well be happy to help.Thank you for considering a career with Paradigm Housing Group.We reserve the right to close this role earlier than the published date should a suitable candidate be identified.About usWe are Paradigm Housing Group.We manage more than 17000 homes across the South East.We know that house prices in the areas where we work are high both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.As a charity the money we make goes into building new homes and providing an excellent service for residents.We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sectors largest digital transformation programmes improving our environment and sustainability targets and delivering more quality homes to people who need them. Our benefits Holidays 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year and the opportunity to buy up to another five days. Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employees contribution rate. Car leasing scheme. Annual bonus potential. 1 paid professional subscription per year. Family friendly policies including generous paternity maternity shared parental and adoption leave sabbaticals and more. Health cash plan worth over 1800 per year. Includes dental optical prescriptions and flu jabs physiotherapy chiropractic therapy reflexology Sports massage and more. Hybrid working for many roles. Up to three paid Giving Back (volunteer) Days a year. Modern collaborative offices with free parking and charging points for electric vehicles. Opportunities for career development and progression. Social events such as quiz nights Christmas Party Summer BBQ. Our VisionWe provide excellent services to customers.And build new homes to help more people.We make sure our homes are safe and sustainable.And strive to do more by making the most of our resources. Working For Us Our ValuesSafer TogetherThe safety of our customers colleagues and ourselves is a priority in everything we do.Driving ImprovementWe seek to do things better and deliver value to our customers.Working As OneWe work collaboratively with others and also take personal responsibility for delivering outcomes for our customers colleagues and stakeholders.Acting ThoughtfullyWe make ourselves aware of our customers and colleagues circumstances and consider this thoughtfully and respectfully and with attention to the impact on the environment when taking action.Being ClearWe will communicate in a clear and consistent manner so that our customers colleagues and stakeholders understand the high standards that we work to.Please note that customer facing roles may be subject to a DBS check.DocumentsRequired Experience:Manager Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator Employment Type : Unclear Experience: years Vacancy: 1