Family information Service Advisor

DescriptionThe Service & Team:This post sits within the Family Information Service and will be part of the Youth Transformation Pilot. The post is currently funded for 12 monthsThe Role:The Family Information Service Youth Role involves working within the Family Information Service Team and co-producing with young people and with colleagues the Youth Pages on the FIS Website. The Youth Pages will meet our statutory duty to develop a Youth Offer for young people 13years . The role may also offer information advice and guidance in relation to the development and delivery of the Youth Transformation Pilot and Youth Work in general as part of the Family information Service and include giving support advice and guidance to young people and/or their parents/carers. The Role will have an outreach element and this may include working the occasional evening.This is a public/customer-facing role where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check.Working Pattern:The post will be 37 hours a week Monday to Friday and predominately 9 - 5pm with some occasional evenings.What youll need to succeed:A Youth Work qualification or Youth Work experience Information Advice and Guidance qualification. Excellent communication skills. Some digital skills and experience will be useful.We are happy to accept secondments internally or from external candidates with Manager/organisation consent.Please read the role profile for the full details of this role attached below in this advertWhat youll get in return:Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.Our core employee rewards and benefits include: a competitive salary. a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions a generous annual leave entitlement with the potential to purchase additional leave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.Additional Information:Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.The full role profile is attached hereWe recommend saving a copy of this to refer to if you are invited to an interview.For more information or an informal chat about the role please contact Helen Webb on Application ProcessPlease attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1