Account Executive/Customer Service

4 weeks ago


Northampton, United Kingdom Pertemps Northampton Full time

Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.

As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.

Responsibilities:

  • Manage the administration, order placement, customer calls for all accounts.
  • Responsible for a portfolio of medium sized customers and manage relationships across these accounts.
  • Maximise revenue from own account base through new business attainment and expanding volume of current lines.
  • Maximise profits from existing customer base through detailed profit analysis and subsequent price management.
  • Deliver strategic plans which are managed by the National Account Manager for key customers addressing topics such as growth, innovation, sustainability, and ease of business.
  • On board new customers following a detailed handover from the new business team.
  • Drive improved customer satisfaction and engagement with existing customers.
  • Deliver high levels of customer satisfaction through a consistent service via targeted customer visits in line with company and customer expectations.
  • Manage commercial relationships with customers, streamlining the order to cash cycle.
  • Ensure all customer data and communication is recorded accurately within Salesforce and utilise the system to review current performance, generate quality sales leads and plan and implement marketing campaigns in line with company strategy.
  • Collaborate and maximise relationships with other members of the team.

Experience & Requirements:

  • Interpersonal and relationship-building capability.
  • Experience of developing accounts and selling.
  • The ability to learn and communicate technical requirements and benefits.
  • Excellent written and verbal skills.
  • Computer proficient to analyse data and prepare technical and business presentations (Office, Excel, PowerPoint, Salesforce etc.)
  • In addition, you will need to have an outgoing personality with excellent communication skills. You will be self-motivated, determined, confident and resourceful and driven by results. You must enjoy being part of a team.

Benefits:

  • Annual holiday entitlement is 28 days in addition to bank holidays.
  • Free Parking.
  • Group Personal Pension Scheme.
  • Career growth and advancement opportunities within the company.


  • Northampton, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well...


  • Northampton, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    Servicing Account Executive  Salary up to £60,000 Northampton with  Hybrid Working THE OPPORTUNITY: A Commercial Insurance Broker who is looking to recruit an Account Executive to take over an existing book of business and Service it.  You will be given a book of commercial insurance business to service and grow.   If you are an accomplished Servicing...


  • Northampton, United Kingdom International Logistics Group Full time

    Customer Service Account Executive - FulfilmentNorthampton, NorthamptonshireUp to £27,699 per annum, depending on experienceAbout usWe're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them...


  • Northampton, United Kingdom International Logistics Group Full time

    Customer Service Account Executive - FulfilmentNorthampton, NorthamptonshireUp to £27,699 per annum, depending on experienceAbout usWe're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, United Kingdom Replacebase ltd Full time

    **Customer Services Executive** Do you know the difference between IOS and Android, WIFI and Bluetooth, iPad from an iPod? From humble beginnings, Replace Base has grown to be a global market leader in consumer and B2B spare parts fulfilment for mobile phones, drones, consoles, tablets, and laptops, focusing on sustainability, diverse product range, and...


  • Northampton, United Kingdom The One Group Full time

    We have excellent news! One of our favourite clients are currently looking for Customer Care Executive to join their already highly successful team on a 7 month FTC. You will be joining one the most supportive, friendliest teams with managers who are always growing and upskilling their team. The role will be office based initially through the training...

  • Account Manager

    4 weeks ago


    Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full time

    Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction. As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as...


  • Northampton, United Kingdom The Memento Group Full time

    Memento Exclusives is currently looking for an enthusiastic and experienced Customer Service Executive to join our team and help uphold our excellent levels of service to a growing customer-base. You’ll be working with licensees including Formula 1, UFC, MotoGP and more, joining the business during its biggest year to date! - **Job Role**:_ - **Key...


  • Northampton, United Kingdom ABG Rubber and Plastics Full time

    ABG Rubber and Plastics is a plastics manufacturer established for over 35 years, who prioritises employees and sustainability. At ABG Rubber and Plastics, employees are valued and invested in, with the company providing a positive work environment where everyone can feel supported and empowered. We are committed to reducing our environmental impact by...


  • Northampton, United Kingdom Oadby Plastics Full time

    **Role overview** - ABG Rubber and Plastics is a plastics manufacturer established for over 35 years, who prioritises employees and sustainability. At ABG Rubber and Plastics, employees are valued and invested in, with the company providing a positive work environment where everyone can feel supported and empowered. We are committed to reducing our...


  • Northampton, United Kingdom Pareto Full time

    Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and solving challenges for construction customer service teams, they have big future plans. As part of those plans, our client are growing their team and are now looking for enthusiastic...


  • Northampton, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are currently recruiting for an experience aftersales executive for our client based in Northampton on a permanent basis. **As an Aftersales Executive you will need**: - Prior experience in this role - Strong interpersonal and communication skills. - Positive, proactive attitude. - Concise and precise communicator. - Self-motivated,...