Business Analyst

4 weeks ago

Newcastle upon Tyne, United Kingdom DXC Technology Full time

About DXC Insurance:

Our DXC Connect insurance customer community offers opportunities for participants to engage with others in the DXC Insurance Software & BPS ecosystem. Through these meaningful gatherings, the DXC community receives valuable industry and product information while sharing feedback and insights that influence product and service investments.


About the Role:

We are seeking a dynamic and knowledgeable Senior Broking Business Analyst to join our team. The ideal candidate will possess a deep understanding of the London Insurance Wholesale processes, including Policy, Claims, and Technical Accounting. They will be adept at navigating messaging flows within broking systems in the London market and will have a keen awareness of initiatives such as the Lloyd’s Future of Lloyd’s / Blueprint II and their implications for broking systems.


The role will involve collaborating closely with General Insurance software vendors, Insurance Brokers, and Underwriters to provide functional direction and definition for new products, modules, or features during insurance product implementations. The candidate should have practical working knowledge of at least one computer-based Insurance Broking system and be capable of delivering compelling presentations and demonstrations.


Essential Skills/Qualifications:

  • Significant Insurance domain knowledge of the London Insurance Wholesale processes covering Policy, Claims and Technical Accounting.
  • An understanding of messaging flows to and from broking systems within the London market.
  • An awareness of the Lloyd’s Future of Lloyd’s / Blueprint II initiatives and the impact to broking systems.
  • Experience of working within or with a General Insurance software vendor or Insurance Broker/Underwriter to provide functional direction and definition for new products, modules or features as part of an insurance product implementation.
  • Practical working knowledge of at least one computer-based Insurance Broking system.
  • Accomplished presentation/demonstration skills.
  • Confidence to manage customer expectations and steer specification / review process through tight timelines; being comfortable in the ‘frontline’ of challenging client issues, preferably with extensive onsite experience.
  • Self-motivated and displays high energy levels to solve problems & find innovative solutions.


Desirable Skills/Qualifications:

  • Experience of one of DXC’s existing Broking products (Brokasure Enterprise, Brokasure Desktop or Global XB).
  • Excellent interpersonal and communication skills.
  • Ability to comprehend complex requirements, playback to the business in plain English, and translate forward towards technical specifications.
  • Ability to plan, design and recommend business processes to improve and support business activities.
  • Flexible approach and able to adapt to changing priorities e.g. travel at short notice, attend and host meetings at unsociable hours.
  • Insurance Industry qualification. e.g. A.C.I.I.
  • Good knowledge and experience of implementing insurance/reinsurance software packages and an appreciation of the strengths and weaknesses of each.
  • Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analysing relational data would be beneficial.)
  • A high level of attention to detail with strong documentation skills
  • Ability to work independently and as part of a team
  • Willingness to Travel


Key Accountabilities and Responsibilities:

  • Supports and advises stakeholders on limitations and opportunities for customer solutions based on knowledge of the product set
  • Facilitates meetings with clients to gather and document requirements and explore potential solutions.
  • Works collaboratively in a team environment for the building and updating of business and functional documents according to customer specifications
  • Intermediary between Customer and internal development, testing and support teams
  • Leads and participates in internal quality reviews of solution design
  • Assists in design, development, review and execution of system test scripts
  • Supports the process of transitioning projects into support
  • Assists Support Teams as/when required


What we can do for you:

  • Competitive compensation
  • Pension scheme DXC Select – (benefits package)
  • Perks at Work
  • DXC incentives


DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.


  • DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.

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