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IT Support
2 months ago
Are you looking for a new job within IT where you can get involved in every part of the job? Would you like a busy and varied IT Support job in a growing family run business, based in the Bridlington area? Are you looking to work for a business who values each and every one of their people, investing in training and development and their wellbeing.
Do you have a varied background of IT experience from with helpdesk or programming with good communication skills? If this sounds like you then this could be your next career move.
Our client is focused on its employees, supporting them to be the best that they can be at their roles within the business, as well as always looking to improve their service to customers and improving their internal systems and processes.
What the IT Support job involves
- Learning, understanding and updating a number of internal, bespoke software packages.
- Monitoring for bugs, ongoing software testing and quality reporting.
- Maintenance of the various bespoke databases.
- Helpdesk - first point of contact for any initial IT queries from 4 office locations
- Maintain new telephone system for the business
- Supporting the IT Director and Head of Software development with the upgrade and re design of software when required to enhance the business offering
- Supporting employees with system upgrade training
- Supporting the IT team with Cyber Security on an ongoing basis.
Skills required
- Previous experience within a varied IT based role in an SME
- Excellent communication skills to be able to speak to non IT colleagues on a daily basis
- Programming or Coding experience is beneficial
- Helpdesk experience is beneficial
Other information
- 40 hours a week, with the ability to take time back in lieu each week
- Carparking available
- Cycle to work scheme
- Wellbeing support package available
- Auto Enrolment Pension
- Annual Salary and performance reviews
This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.
Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.
KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website www.kdrecruitment.co.uk where you will find all the information you need to know about how we will use and process your personal data.
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