Digital Delivery Manager

1 month ago

Southampton, United Kingdom Quilter Full time
Fixed Term Contract Duration - 11 Months

About the Business

Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £111.6 billion in customer investments (as at 31 March 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us

About the Role

Level : Level 5

Department: Digital

Location : Southampton

Contract type : Fixed Term Contract- 12 months

We are seeking a highly skilled, forward thinking, Digital Delivery Manager with a strong background in practical Agile delivery, to lead and oversee the Quilter Digital Portfolio as part of our Digital team for a period of 12 months.

The successful candidate be enthusiastic, collaborative, and able to work in a dynamic environment, leading and motivating cross-functional and multi-disciplined teams, to ensure successful delivery of high-quality software products and services.

This is a fantastic opportunity to be part of a dynamic, ambitious, and fun team that have a reputation for delivering genuine business value through creating high quality digital products at pace.

In this role you will lead and deliver the Digital portfolio for relevant products and services, having management and oversight of Digital delivery plans and roadmaps, financial and budget management, resource management and risk management. You will have responsibility for ensuring appropriate governance and reporting capabilities are in place across the digital deliveries, aligned to Quilter's policies and standards.

You will build strong relationships with key stakeholders, across the business, technical teams and 3rd parties, in order to ensure desired outcomes are clearly understood and delivered in line with expectation and risk appetite.

You will drive collaboration across cross functional teams, breaking down silo'd thinking and fostering a culture of trust, transparency and continuous improvement, coaching others in agile methodologies and delivery best practice.

You will have responsibility for managing associated technology products owned by the Digital team to ensure correct lifecycle management, including risk, security and service management is in place and effective.

You will have line management responsibility for a small team of other highly motivated digital delivery colleagues.

About You

Our ideal candidate will have a proven track record of delivering and owning high-quality digital products which are proven to bring benefit to customers and meet the business objectives of the product.

Our Digital software development and business change environment relies heavily on agile methodologies (eg Agile, Scrum, Devops) and tools (JIRA, Git) and we want you to demonstrate your experience and understanding of these.

You will have excellent communication, leadership and interpersonal skills, with the ability to work at all levels in the organisation, driving innovation and challenging the status quo.

You will need to show how you manage stakeholders with high expectations particularly where these conflict with what's achievable.

You will have worked in a financial services organisation previously and understand the highly regulated environment we operate in.

#LI-PM1

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Healthcare Cash Plan: Jersey employees only.

Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

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