Procurement Manager

3 weeks ago

London, United Kingdom Sky Full time

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Partner with CSG (Customer Services Group) to execute third party savings savings in 2024, establish a pipe line for 2025 supporting the strategic direction of Sky. The role will report into Group Head of CSG (Customer Service Group) Procurement, within the Corporate & Business Procurement team
Main categories of responsibilities will be Third Parties Contact Centre for the UK, working closely with the Senior Procurement Manager for CSG.

The Corporate and Business team is part of the Enterprise Procurement function, reporting into Comcast. We’ve evolved Procurement to better leverage our spend with Comcast (combined spend $19bn) and across Sky markets. This combined approach will enable our people to potentially work on projects relating to Comcast, NBC U as well as Sky specific matters.

What You’ll Do

  • Become the focal point to run the required vendor selection, for the Sky welcome customer service estate in 2024/25

  • Specifically facilitate vendor/s performance and technical criteria (with CSG and Procurement) that successfully proves whether a business case will exist for successful delivery.

  • Produce required RFP documentation, with required inputs on business requirements and outcomes needed.

  • Formulate commercial options required from vendors, with reference to leading external best practices – incentivising customer delivery, operational performance and required efficiencies.

  • Lead overall contractual negotiations and completion, with selected vendor, subject to CSG acceptance and business case.

  • Evaluate required KPIs, incentive-based models, customer NPS measures as part of overall contract completion – based on external best practice and what is feasible as part of CSG operational delivery.

  • Define required governance and vendor management approach to ensure successful delivery, through formulating options with CSG and Procurement leadership.

  • Be able to build, maintain and influence stakeholder relationships ensuring clear alignment between strategic business plans and Procurement’s direction.

  • Be able to work closely with procurement and business colleagues across the wider Group, including teams in Italy, Germany, and USA.

  • Through consulting with the appropriate business areas, lead negotiations with key strategic

What You'll Bring:

  • Procurement experience in out sourcing and within Customer Con tact centre environments

  • Knowledge of vendor management and able to partner bringing innovation and customer-based out comes in conjunction with stake holders

  • Experience of working in a global / pan-European function, being able to manage varying demands and needs within a single project.

  • Highly motivated professional with a proactive approach

  • Excellent relationship building/management skills

  • Excellent negotiating skills and commercial acumen

  • Excellent organisational and presentational skills

  • Excellent prioritisation and project management skills

  • Excellent decision making on more complex & demanding issues.

  • Creative thinking – initiative and enthusiasm in finding new sourcing approaches to balance operational and

  • Ability to manage variety of projects and the associated expectations.

  • Display enthusiasm and self-motivation to overcome obstacles and demonstrate a positive approach in the face of difficulty whilst encouraging the same approach in others.

  • Long-term strategic vision / under standing to help balance immediate requirements against longer-term needs

  • Bachelor’s Degree or Equivalent

  • Procurement qualification (e.g. CIPS)

Team Overview:

Procurement

We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

  • Sky Q, for the TV you love all in one place.

  • The magic of Sky Glass at an exclusive rate

  • A generous pension package.

  • Private healthcare

  • Discounted mobile and broadband.

  • A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

  • IT Procurement Manager

    4 days ago

    London, Greater London, United Kingdom Portfolio Procurement Full time

    This is a fully Greenfield procurement opportunity, for an experienced Procurement Manager to join a very successful, award winning FinTech business that have some hugely ambitious growth plans in 2023 you you'll play a vital part of their success.A perfect opportunity to shape, design and reap the rewards from sculpting procurement as you see it. Having a...

  • Procurement Manager

    2 months ago

    London, United Kingdom Portfolio Procurement Full time

    We are recruiting for a Procurement Manager to join a well-recognised local government organisation to manage their corporate services spend with a focus on Professional Services and IT Services This is a fully remote role with the occasion travel to their offices for stakeholder meetings will also be responsible for leading competitive tender processes in...

  • Procurement Manager

    5 days ago

    London, Greater London, United Kingdom Procurement Heads Full time

    Welcome to the Public Sector Practice!The team is thrilled to share details about a fantastic partnership opportunity within one of London's most dynamic boroughs.At the core of their values, Haringey Council prioritizes community and children's social care. Currently, they are embarking on several stimulating projects as part of their strategic procurement...

  • Immediate Procurement Manager

    1 month ago

    London, United Kingdom Procurement Heads Full time

    A global outsourced technology provider is looking for a Senior Category Manager to work across the EMEA region on a variety of projects Hybrid & Flexible working - 2 days a month in London Path to Procurement Leader/Director Broad scope of projects to work on Procurement Heads is working exclusively with a global outsourced technology provider that...

  • Immediate Procurement Manager

    1 month ago

    London, United Kingdom Procurement Heads Full time

    A global outsourced technology provider is looking for a Senior Category Manager to work across the EMEA region on a variety of projects Hybrid & Flexible working - 2 days a month in London Path to Procurement Leader/Director Broad scope of projects to work on Procurement Heads is working exclusively with a global outsourced technology provider that...

  • Immediate Procurement Manager

    3 weeks ago

    London, United Kingdom Procurement Heads Full time

    A global outsourced technology provider is looking for a Senior Category Manager to work across the EMEA region on a variety of projects Hybrid & Flexible working - 2 days a month in London Path to Procurement Leader/Director Broad scope of projects to work on Procurement Heads is working exclusively with a global outsourced technology provider that...

  • Immediate Procurement Manager

    3 weeks ago

    London, United Kingdom Procurement Heads Full time

    A global outsourced technology provider is looking for a Senior Category Manager to work across the EMEA region on a variety of projects Hybrid & Flexible working - 2 days a month in London Path to Procurement Leader/Director Broad scope of projects to work on Procurement Heads is working exclusively with a global outsourced technology provider that...

  • Procurement Manager

    2 weeks ago

    London, United Kingdom Procurement Heads Full time €65,000

    A well-established consumer services brand is seeking to hire a Procurement Manager (Indirect) into its procurement team. As part of a small team, the Procurement Manager will report directly to the Head of Procurement and be responsible for the development and execution of category strategies across a range of areas including HR, marketing, FM and travel....

  • Procurement Manager

    2 weeks ago

    London, United Kingdom Procurement Heads Full time

    A well-established consumer services brand is seeking to hire a Procurement Manager (Indirect) into its procurement team. As part of a small team, the Procurement Manager will report directly to the Head of Procurement and be responsible for the development and execution of category strategies across a range of areas including HR, marketing, FM and travel....

  • Procurement Manager

    1 week ago

    London, United Kingdom Procurement Heads Full time €65,000

    A well-established consumer services brand is seeking to hire a Procurement Manager (Indirect) into its procurement team. As part of a small team, the Procurement Manager will report directly to the Head of Procurement and be responsible for the development and execution of category strategies across a range of areas including HR, marketing, FM and travel....

  • Procurement Manager

    21 hours ago

    London, United Kingdom Portfolio Procurement Full time

    Procurement Manager to join a global technology establishment who will be assigned to work collaboratively with key stakeholders across the business to manage their Professional Services and HR Services spend. This role will work closely with the wider HR team. as well as other functions within their professional services and HR services spend. Day to day...

  • Interim Procurement Manager

    4 weeks ago

    London, United Kingdom Procurement Heads Full time €500

    Procurement Heads are actively working with a non-profit organisation based in Uxbridge, to recruit an Interim Procurement Manager. Overview As an Interim Procurement Manager will work as part of the procurement team and support with the management of live procurement activities, development of procurement documentation and lead on the co-ordination &...

  • Interim Procurement Manager

    4 weeks ago

    London, United Kingdom Procurement Heads Full time €500

    Procurement Heads are actively working with a non-profit organisation based in Uxbridge, to recruit an Interim Procurement Manager. Overview As an Interim Procurement Manager will work as part of the procurement team and support with the management of live procurement activities, development of procurement documentation and lead on the co-ordination &...

  • Interim Procurement Manager

    4 weeks ago

    London, United Kingdom Procurement Heads Full time

    Procurement Heads are actively working with a non-profit organisation based in Uxbridge, to recruit an Interim Procurement Manager. Overview As an Interim Procurement Manager will work as part of the procurement team and support with the management of live procurement activities, development of procurement documentation and lead on the co-ordination &...

  • Interim Procurement Manager

    3 weeks ago

    London, United Kingdom Procurement Heads Full time €500

    Procurement Heads are actively working with a non-profit organisation based in Uxbridge, to recruit an Interim Procurement Manager. Overview As an Interim Procurement Manager will work as part of the procurement team and support with the management of live procurement activities, development of procurement documentation and lead on the co-ordination &...

  • Interim Procurement Manager

    3 weeks ago

    London, United Kingdom Procurement Heads Full time

    Procurement Heads are actively working with a non-profit organisation based in Uxbridge, to recruit an Interim Procurement Manager. Overview As an Interim Procurement Manager will work as part of the procurement team and support with the management of live procurement activities, development of procurement documentation and lead on the co-ordination &...

  • Interim Procurement Manager

    3 weeks ago

    London, United Kingdom Procurement Heads Full time €500

    Procurement Heads are actively working with a non-profit organisation based in Uxbridge, to recruit an Interim Procurement Manager. Overview As an Interim Procurement Manager will work as part of the procurement team and support with the management of live procurement activities, development of procurement documentation and lead on the co-ordination &...

  • Procurement Manager TELCO

    4 weeks ago

    London, United Kingdom Procurement Heads Full time €75,000

    Procurement Heads is delighted to be partnered with a telecommunications company at the heart of critical infrastructure nationwide. The business is a key driver behind a smarter, greener future and will be instrumental in achieving the government’s carbon net-zero targets. The business is undergoing a huge transformation across its commercial team and is...

  • Procurement Manager TELCO

    3 weeks ago

    London, United Kingdom Procurement Heads Full time €75,000

    Procurement Heads is delighted to be partnered with a telecommunications company at the heart of critical infrastructure nationwide. The business is a key driver behind a smarter, greener future and will be instrumental in achieving the government’s carbon net-zero targets. The business is undergoing a huge transformation across its commercial team and is...

  • Procurement Manager TELCO

    4 weeks ago

    London, United Kingdom Procurement Heads Full time €75,000

    Procurement Heads is delighted to be partnered with a telecommunications company at the heart of critical infrastructure nationwide. The business is a key driver behind a smarter, greener future and will be instrumental in achieving the government’s carbon net-zero targets. The business is undergoing a huge transformation across its commercial team and is...