IT Technician

To provide efficient and effective technical support to clients, you’ll require a particularly good understanding of Microsoft Server, Microsoft Client, and Office 365.

This MSP (Managed Service Provider) seeks a skilled IT Support Technician to join their team. With clients across various industries, this role is important in delivering technical support and services.

IT Support Duties

• The ability to work under pressure.
• Provide first-line technical support to staff and work systematically to trace faults.
• To install, configure, and test equipment and network components and software.
• Monitor system performances. Diagnose and resolve software, hardware, and network faults and perform preventive and remedial maintenance repairs and upgrades.
• Assisting in maintaining a help desk and fault reporting logging system.
• Liaise with appropriate outside agencies and contractors.
• Provide maintenance services on all printers.
• Install new computer cabling and replace cable ends in the event of a line failure.

Skills and Education Level

• Educated to 'A’ level standard
• Microsoft Accreditation would be an advantage
• Obtain a clean DBS Enhanced Check.
• Full clean UK driving license

Specific Skills

• In-depth knowledge of Microsoft Office, Windows 10, Server 2016, Office 365
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