Food And Beverage Supervisor

3 days ago

Hook, United Kingdom Four Seasons Hotel Hampshire Full time

About Four Seasons Hampshire

Discover the charm of Four Seasons Hotel Hampshire, nestled within a restored 18th-century manor set against the tranquil backdrop of the English countryside. Located just 10 minutes from the town of Fleet and Farnham and 45 minutes from London, the grounds span over 500 acres and the hotel offers a varied selection of restaurants focusing on use of local produce, banqueting for 200 and 24-hour room service.


About the role

Join our Food and Beverage team in Hampshire, expertly providing a luxury dining experience for our guests. Your responsibilities will include training, lead and coach employees in the hotels F&B operation.

Serving guests’ orders, having excellent knowledge of menu items to make personalised suggestions to guests. Ensuring standards of service are maintained at all times, setting and clearing tables, anticipating guest needs and accurately closing guest checks.


This role is suited to individuals who are passionate about providing luxury service and ensuring guest satisfaction by going the extra mile. You will be working collaboratively with our Food and Beverage team and Kitchen teams. This role provides insight into Front of House F&B operations, with frequent on-the-job training and opportunities to develop your talents.


Job Description

  • Train, evaluate, lead, motivate and coach all employees in the Hotel’s food & beverage operation to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
  • You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • You should be able to describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
  • Control staffing and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • You will attend regular operational meetings to ensure effective coordination and partnership between departments.
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
  • Work collaboratively and professionally with co-workers and supervisors.


Benefits

  • Highly competitive remuneration package
  • Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
  • Guest Experience Program, including an overnight stay with breakfast
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
  • Excellent Training and Career Development opportunities
  • 28 days holiday per annum including bank holidays (increasing based on length of service)
  • Group Personal Pension Plan upon completion of three months’ service
  • Bupa Dental Insurance after 1 years service
  • Opportunities to build a successful career with global potential
  • Access to Wagestream – a salary advance benefit
  • Discounted Gym Membership
  • WeCare Employee Well Being Platform
  • Uniform and free meals on duty
  • Employee Recognition Programmes and more

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