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Senior Customer Service Executive
4 months ago
Senior Customer Service ExecutiveWhy this role?We are currently recruiting for a Senior Customer Service Executive to work within a busy and exciting team with great emphasis on personal development and growth.What will you be doing?As the Senior Customer Service Executive your responsibilities will mostly consist of: * Support and develop the Customer Service team through a hands on, active approach * Dealing with a large range of incoming customer calls, liaising with internal departments to solve queries * Support with implementing systems, communicating changes and supporting the team by setting KPIs * Develop relationships across the business to foster strong team relations * Strong leadership skills, looking at process improvementsYour background:You will ideally have experience within a similar role, a proven track record of relationship building, high levels of attention to detail is key for this role along with excellent verbal and written skills.The salary for this position is £28,000p/a this is a full time, fixed term 12 month contract, this role offers hybrid working, 2 or 3 days per week office based. Parking is provided.For more information please contact Harriet Ali at Four Squared Recruitment
