CattleEye Customer Success Manager

1 week ago


Belfast, United Kingdom GEA Full time

Responsibilities / TasksManage the Technical Operations team overseeing the project management of customer onboarding coordinating remotely with the installation team and ensuring successful ongoing system performance on each dairy site.Lead the Customer Success team to develop and maintain strong client relationships once systems are fully implemented and operational.Plan and deliver training sessions for distributors worldwide ensuring they are equipped to install and support the CattleEye product within their territories.Conduct regular remote demonstrations of system features clearly communicating how the functionality delivers value at farm level.Monitor client system usage against predefined KPIs and provide regular reporting to the management team.Contribute to future product and process development by feeding customer and operational insights into the product roadmap.Perform data analysis on CattleEye system outputs and on-farm data to address and resolve customer queries.Maintain oversight of customer retention metrics including tracking KPIs such as customer churn.Your Profile / QualificationsHonours degree in Agricultural or Technology related subject (desirable)Experience within the agricultural livestock industry preferably dairy (desirable)Experience of customer success in a SaaS environmentProject management experience of on farm (or similar) installation projectsExperience leading and managing a teamFully conversant with a range of CRM tools and processes used in SaaS businessesExperience of data analytics tools such as Microsoft Power BIAn understanding of the dairy industryProficient user of MS office suiteExcellent interpersonal presentation and customer relationship skillsDid we spark your interestThen please click apply above to access our guided application process.Required Experience:Manager Key Skills Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing Employment Type : Full-Time Experience: years Vacancy: 1



  • Belfast, United Kingdom GEA Group Full time

    Responsibilities / Tasks Manage the Technical Operations team, overseeing the project management of customer onboarding, coordinating remotely with the installation team, and ensuring successful ongoing system performance on each dairy site. Lead the Customer Success team to develop and maintain strong client relationships once systems are fully implemented...


  • Belfast BT DT, United Kingdom GEA Full time £40,000 - £80,000 per year

    Job opportunityCustomer Success ManagerGEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them We offer interesting and challenging tasks, a positive working...


  • Belfast, United Kingdom FastSpring Full time

    About The Company:FastSpring is the world's leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an...


  • Belfast, United Kingdom FastSpring Full time

    Job DescriptionAbout The Company:FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with...


  • Belfast, United Kingdom Fastspring Full time

    About The Company:The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500...


  • Belfast, United Kingdom FastSpring Full time

    About The Company:FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an...


  • Belfast, United Kingdom FastSpring Full time

    About the Company:   FastSpring is the world's leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an...


  • Belfast, United Kingdom HIRANI Full time

    Salary of up to £40k (depending on experience)Sonrai is a Belfast-based AI data discovery company on a mission to help save patient lives through AI technology. We enable Biotech and Pharma companies to reduce the cost, time, and risk from early discovery to clinical trials, accelerate drug, biomarker, and diagnostics, maintain a secure and compliant...


  • Belfast, United Kingdom Sowelo Consulting Full time

    Do you have a sales mindset?Do you have experience within a SaaS environment or SaaS Products?Great Then we have a role for youYou could join the world's leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. They support data-driven partnerships with innovative cloud technology,...


  • Belfast, United Kingdom aPriori Technologies Full time

    OverviewThe aPriori Senior Success Manager is responsible for ensuring customer success and desired outcomes through the strategic management of professional services and development of a product cost management solution. They provide strategic advisement and direction, business consulting, and process change assessment during the implementation, deployment,...