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Senior Workplace Manager
3 months ago
Join Our Client’s Team as a Senior Workplace Manager
Are you ready to lead in transforming workplaces into exceptional environments? We are seeking a dynamic Senior Workplace Manager with a strong focus on hard services and mechanical systems to join our client's team, overseeing a cutting-edge facilities management operation that sets new standards in service excellence.
About Our Client: As a key player in our client’s team, you will lead their local FM team, ensuring clients experience nothing short of excellence. Your role is pivotal in delivering top-notch workplace solutions, managing crucial mechanical and electrical services, and driving forward innovative projects that redefine workplace standards.
What You’ll Do:
- Deliver 5-star TFM service, ensuring seamless building operations and exceeding client expectations.
- Oversee the management and maintenance of mechanical and electrical (M&E) systems, including HVAC, plumbing, and electrical infrastructure.
- Develop and implement strategies for energy efficiency and sustainability in mechanical systems.
- Manage the lifecycle of mechanical equipment and building systems with precision and foresight.
- Ensure strict compliance with Health & Safety regulations related to mechanical and electrical services.
- Establish service standards, achieve SLAs/KPIs, and provide insightful monthly reports to clients.
- Foster strong client relationships with clear communication and proactive problem-solving.
- Develop your team to uphold high standards in mechanical services and deliver exceptional customer service.
- Drive cost efficiencies in mechanical operations without compromising service quality.
- Continuously refine mechanical service processes based on customer feedback, ensuring unparalleled service delivery.
Skills & Experience Required:
- Proven leadership in building services management with a strong focus on mechanical and electrical systems.
- Extensive technical expertise in M&E services, statutory compliance, and health & safety protocols.
- Ability to translate complex technical data related to mechanical systems into actionable insights for clients and teams.
- Excellent communication skills, both written and verbal, with a focus on clarity and professionalism.
- Proficiency in Microsoft Office suite and a proactive approach to learning new tools.
- Customer-centric mindset with a drive for continuous improvement and innovation in mechanical services.
Why Join Our Client: Our client values initiative, creativity, and a commitment to excellence. You’ll be part of a team that encourages growth and supports your professional development every step of the way.
Ready to make a real impact? Apply now and be part of our journey to redefine workplace management with a focus on mechanical excellence
