Assistant Store Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom TN United Kingdom Full time

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Assistant Store Manager - Birmingham Bullring (40 hours), West MidlandsClient:

Rituals

Location:

West Midlands, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

f6c59c3ba6ab

Job Views:

7

Posted:

02.03.2025

Expiry Date:

16.04.2025

Job Description:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You're also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you're dedicated to driving your store's performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You'll act as a role model for your team and a true ambassador for Rituals. You'll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You'll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager's right hand by assisting with day-to-day business activities.

Qualifications

High on energy, low on ego and with a little bit of humour

You are 'one of a kind' because of your ability to encourage others and reach your store's goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

  1. Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
  3. Experience in sharing knowledge to drive behavioural change and develop others.
  4. Decision-making and problem-solving skills.
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