Store Director

Join a Prestigious Luxury Brand as Store Director in London

Zachary Daniels have partnered exclusively with an iconic luxury brand, celebrated for its exceptional heritage in fine jewellery and watchmaking. Known for meticulous craftsmanship and innovative designs, it embodies elegance and sophistication, resonating with discerning clients worldwide. With a commitment to sustainability and ethical practices, this brand stands out for its dedication to responsible sourcing and artistry.

We are seeking a dynamic Store Director with a strong performance driven mindset and an entrepreneurial attitude to join the team at a key boutique in London.

In this role, you will be responsible for developing and implementing strategic plans that enhance brand visibility, customer loyalty, and community engagement in a high-end boutique environment, particularly in the realm of high jewellery.

You will lead and inspire a team to achieve ambitious sales targets while delivering an unparalleled customer experience that reflects the brand's commitment to artistry and the unique craftsmanship that defines our high jewelry collections. Your leadership will be essential in fostering a deep appreciation for our exquisite pieces, ensuring that every client feels valued and connected to the brand's legacy.

Key Responsibilities:

• Drive sales and business development initiatives to achieve and exceed revenue targets.
• Leverage existing client relationships and foster new connections to enhance brand loyalty and expand the customer base.
• Maintain exceptional visual merchandising standards that showcase our timeless collections and uphold our dedication to quality.
• Utilize a strong KPI mindset to drive performance, setting and monitoring targets to ensure consistent growth.
• Leverage strong CRM expertise to foster relationships with high-value clients and drive personalized service.
• Monitor inventory levels and manage stock effectively to optimize sales opportunities and ensure the availability of our coveted pieces.

Qualifications:

• Proven experience in luxury retail management, with a strong background in high jewelry that is pivotal to the role.
• Strong KPI mindset and experience as a strategic planner with an entrepreneurial attitude to drive business success.
• Strong CRM experience and knowledge, with a track record of building and nurturing client relationships.
• Strong leadership skills, with the ability to motivate and develop a diverse team to embody the brand's values.
• Excellent communication and interpersonal skills, with a genuine passion for delivering world-class customer service.
• A keen eye for detail and a deep appreciation for luxury products, design, and craftsmanship.

What We Offer:

• Competitive salary and performance-based incentives that recognize your contributions.
• A unique opportunity to work with an iconic brand renowned for its elegance and heritage in a stunning London boutique.
• Ongoing training and professional development to help you grow within the luxury retail sector.
• A supportive and collaborative work culture that values creativity and innovation.

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