Junior IT Support Engineer

3 weeks ago

Haddenham, United Kingdom United Business Group Full time

Junior IT Support Engineer

Are you passionate about technology and eager to kickstart your career in IT? Join us at United Business Group - a leader in Workplace Technology Services, where your expertise will make a real impact


We are looking for a Junior IT Support Engineer to join our dynamic team based full time and on site in our Haddenham office.


About Us

United Business Group is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations.



Why Join Us?


  • Cutting-Edge Tech: Work with the latest innovations in I.T. Services.
  • Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
  • Competitive Package: Attractive salary and benefits.
  • Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off
  • Health & Wellbeing: Health Cash Plan, Employee Assist Programme, and more.
  • Fun & Engaging: Regular social events and team-building activities.


The Role: Junior IT Support Engineer


In this role, you will be responsible for:

·      Ownership of support in a multi-client, multi project environment.

·      Assist on setting up new computer systems.

·      Set up new user accounts and manage access permissions.

·      Update and maintain our asset list.

·      Appreciation of ITIL Service Management Disciplines, i.e., Incident, Problem and Change Request Management.

·      Enforcement of procedures and best practices.

·      Collaborate with the IT Team on projects and improvements


Requirements


The ideal candidate will have:

·      At least 1 years’ experience in the IT field

·      Microsoft certifications, Microsoft 365 Fundamentals (MS-900) and Microsoft Azure Fundamentals (AZ-900)

·      Knowledge on Networks

·      Good understanding of Backup/Disaster Recovery Products

·      Experience on Microsoft 365: Exchange, Teams, SharePoint

·      Experience of Microsoft EMS 365 technologies: Azure Active Directory, Intune, Information Protection


If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career

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