Customer Relationship Operator

2 weeks ago

Bristol, United Kingdom Davies Turner Full time

Davies Turner has an exciting opportunity for a Customer Relationship Operator to join their Freight Forwarding team in Avonmouth, Bristol.

Location: Bristol, BS11 8DT

Salary: £23,000 to £25,000 per annum (dependant on experience) PLUS benefits

Hours: 09:00 - 17:30 Monday to Friday

Contract: Permanent

About Us:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £250 million and rapidly growing with nearly 1,000 colleagues.

Customer Relationship Operator - The Role:

We are looking for someone to join our fast-growing road freight export department as a Customer Relationship Operator. This varied role involves working closely with our customers to manage all aspects of their road exports.

This ranges from Issuing quotes, Arranging shipments, Managing the customs clearance process and everything else through to ensuring the customer receives their shipments on time.

Continuous support and training will be given as we aim to help you develop your skills and knowledge to allow you to grow your career with Davies Turner.

You will build close working relationships with customers, overseas partners as well as internal teams, so good communication skills are key in this role. Prior experience in Road Transport and/or Exports is preferable along with working in a fast-paced office environment.

Customer Relationship Operator - You:

If you have any of the following, we want to hear from you:

- Experience of working in a customer service environment (face to face/over the phone)

- Experience in Road Freight and/or Exports

- Excellent attention to detail & problem solving skills

- Excellent computer skills

- Interested in movement of goods/freight

In addition, you’ll also need the right to work in the UK - we are not able to sponsor work permits.

Customer Relationship Operator - Benefits*:

- Up to 25 days holidays plus Bank Holidays

- Life cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private healthcare

- Car parking

- Employee Assistance Programme

- Training and upskilling opportunities

We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company.

To apply for this exciting Customer Relationship Operator role, please click 'Apply’ now.

* Some benefits are subject to a qualifying period

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