Legal Expenses Claims Handler
2 weeks ago
Claims Handler
£Excellent
Croydon / Hybrid
Are you looking to develop your career within Claims?
The opportunity:
We have an exciting new opportunity to join our claims team in either our Manchester or Croydon office. The Legal Expenses Claims Handler will be part of the Before the Event (BTE) Claims Team. The team deals with assessing and handling indemnity provided to policyholders for the purpose of pursuing/defending a range of legal action, including employment, property and contractual dispute and construction.
What you'll be doing:
- A Claims Handler provides an efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
- Claims Handlers will handle claims from start to conclusion, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. This includes negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions.
- The Claims Handler will regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders.
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