Digital Marketing Coordinator

Are you looking for a new exciting, and challenging role in the world of Digital Marketing? At Brother, we are currently recruiting for a Digital Marketing Coordinator to join our team at our European Head offices in Manchester.

We are on the lookout for an enthusiastic individual who is looking to take that next step in their digital marketing career. You will continue to develop and learn with us, making an active contribution in the success of various pan European digital platform projects & activities.

Working across multiple teams and offices throughout Europe, you will place a key role in the continued evolution of digital within the business to support commercial goals, whilst working towards your own personal career growth and development. If this sounds like you, then we would love you to apply for our role to join our Marketing team. The position will be a hybrid / office based; and there may be a requirement to travel within Europe.

About Brother International Europe Ltd

Brother International Europe (BIE) and the wider Brother Group are responsible for sales and marketing activities across Europe. Our head office is Manchester-based, and we have 20 subsidiaries across the continent that ensure we embody our “At your side” motto to our European customers across the continent.

Established in 1958, BIE is responsible for the Sales and Marketing activities of Brother products and services throughout Europe, dealing with Brother’s printing and solutions business categories. BIE provides multifunctional co-ordinating services in Product Marketing, Technical and Logistic Services, HR, and Professional Services, IT and Finance, and Administration.

About Brother

Over 100 years of innovation have made Brother the global business solutions provider that it is today. Founded as Yasui Sewing Machines Co in Japan in 1908 and later renamed Brother, the company now operates in more than 40 countries worldwide. Brother has continually adapted to thrive in an ever-changing marketplace. From managed print services through to printers, scanners, and labelling devices. Brother’s products and services are designed to increase efficiency, boost productivity, and encourage collaboration in the workplace.

What’s on offer

At Brother, we are committed to promoting a diverse and inclusive environment for all our staff. With a history spanning over 100 years, we know what it takes to be a first-class employer, and pride ourselves in offering a workplace where everyone can exceed on merit.

We understand the value and benefit to our employees working flexibly to respond to changing circumstances. We want to ensure we do as much as possible to help support a work-life balance and take care of our employee's health and well-being.

In addition to this, we offer a range of employment policies, benefits, and flexible working options, including:

· Hybrid working – 2 office days and 3 days working from home

· Flexi time – you can accumulate a flexi day every month

· 25 days holiday per year

· Simply Health

· Life Assurance of 4 x annual salary

· A Pension Scheme (minimum contribution by the company = 6.5%, by the employee = 1.5%)

· Opportunities to get involved with exciting projects in a fast-paced and fun environment.

· Free, unlimited access to over 16,000 LinkedIn eLearning courses to support your development

Job Summary

We have an exciting opportunity for an enthusiastic Digital Marketing Coordinator to join the team working as part of a busy multinational business at our European Head Office in Manchester.

We will give you first-hand access, and training to our systems and platforms with the view that you will become an integral part of our digital team. You will enjoy working closely with our commercial teams, local offices, OneIT and development teams to help deliver our web vision and to offer guidance and support on digital evolution & best practice. Tasks include, but are not limited to:

· Support the digital teams and developers to manage the development backlog and define and requirements

· Writing user stories and acceptance criteria for Business as Usual and project work

· UAT, documentation and release sign off for Business as Usual and project work

· Support the business with the creation, delivery of pan European rollout of new content, updates, features and projects within the CMS platforms

· Project management and delivery of smaller scale tasks and projects including rollouts to all European territories

· Reporting and analysis of the sites to highlight opportunities and areas of improvement (PDCA)

· Ensuring compliance with EU and business guidelines including GDPR

Main Responsibilities

· You will be eager to work in a digital environment and want to learn and challenge yourself every day.

· Work with the team (internal/ external / onshore / offshore) to help define project scope, project documentation, user stories, development estimates and plans to ensure activities can be delivered

· Be the advocate and the educator on digital best practices and processes throughout the whole company - with a specific focus on CMS page build, support and training

· Monitoring and supporting all local offices digital performance

· Working with the Digital Marketing team, commercial teams and local offices to develop & implement initiatives to support Pan European strategy and roadmap

· Working with UX team (internal and external) on site improvements / features

· Support the UX lead with identification of site wide improvements

· Create pages and upload copy and assets to the CMS system – and support adoption and localisation throughout Europe

· Support the business in a multitude of digital marketing tasks as and when necessary

· CRM support – including campaign testing, set up, training & reporting

Requirements:

· Self-motivated, hardworking, and enthusiastic

· A keen eye for detail

· An interest in a range of digital topics such as CMS/ SEO/ GA/ UX/ Analytics / CRO/ AI

· Willingness to learn

· Excellent communication skills

· Problem-solving skills

We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances.