Support Worker

1 week ago


Lisburn, United Kingdom Total Care Recruitment Full time

Job Title: Night Support Worker Responsible to: Housing Manager / Team Leader Locations: Lisburn Hours of Employment: Day and Night shifts available. Lisburn Supported Housing Services (Move in to Move On) provide supported housing for young people who are homeless or leaving care to make the transition to interdependent living and their own tenancy. Lisburn Services include short-term (up to 10 days) Assessment accommodation for 16/17 year olds presenting as homeless. The Service delivers high quality support to young people aged (16 21) to build the skills and confidence to maintain their own homes. Young people live with us for up to 2 years before moving on to their own tenancy in the community. ROLE OVERVIEW Support Workers aid the provision of housing related support and guidance to young people in conjunction with their identified support and safety needs. To assist young people as they transition into adulthood and plan for their move on from supported housing into the community. To provide an accessible point of contact at night / weekends and promote young people's protection and safeguarding. This Job Description demonstrates the job role, main duties and responsibilities to: User, Stakeholder and Community Engagement: To establish a positive relationship with Young People and to support them to create a safe home environment. To provide holistic support (on a one to one and group basis) to all young people accessing the service, ensuring the support meets their needs. To work alongside and support the Housing Worker to provide practical and hands on support regarding budgeting, cooking, cleaning and running a home in conjunction with the young peoples support plans to ensure a person centred approach. Also, to ensure direction is taken in responding to arising safety concerns including adhering to safety plans in order to promote safeguarding. To support the Housing Worker to ensure accommodation is well maintained, and is safe for young people to live in. To support the move in and move on process. To provide young people with support in order for them to transition into independent living, helping them to maintain their tenancy while assisting them to develop the confidence and skills required to live independently. To ensure a coordinated approach is adapted whereby young people are provided with opportunities to develop skills and knowledge and work as part of a team to carry out day to day tasks in order to help the young people reach their desired goals. To provide a service that nurtures and encourages development. To ensure that young peoples ideas, thoughts and feedback are recorded, responded to and actioned. Feedback to line management or relevant subgroups where appropriate. To support and engage young people to be a good neighbor and assist in the resolution of neighborhood disputes. To provide a range of informal group work opportunities to young people. To liaise and build relationships with all services involved in supporting young people. Communicate promptly and effectively with PSNI, RESWS, Emergency Services, On Call Manager/Team Leader and family/childrens homes were appropriate. Support Workers will participate in shift patterns that meet the needs of the young people. Learning and Development Reflection, personal and professional development both individually and as part of the team. To prepare and engage in monthly supervision and team meetings to work on agreed targets, alongside Line Manager. To prepare and update Learning and Development plan in relation to team and individual training needs. Contribute to the induction and support of new staff. Governance To adhere to Service Policies and Procedures including Safeguarding and Lone working as well as adhering to NISCC standards of conduct and practice. Ensure health and safety standards and fire regulations are maintained and any concerns or repairs are reported promptly. To ensure the security and safety of the house. Working effectively within a team, ensuring information is communicated with Young People. To ensure information is communicated in a timely and appropriate manner in line with GDPR guidelines. All relevant recordings are completed before leaving the house and all information is stored and shared in line with the Service policies and procedures and stakeholder requirements. Ensure all information is communicated efficiently through the designated system, in line with Statutory and Service requirements and processes. Ensure quality standards are maintained in accordance with QMT, RQIA and MACS internal processes. To deliver high quality services in partnership with Stakeholders in accordance with the young persons needs. To work alongside other supported houses and services to promote organisational ethos and objectives. To be pro-active in Service development and promote of the profile of the service. Other Duties Be required to undertake any other duties to ensure the effective, safe delivery and development of services. Be flexible and willing to adapt to the changing needs of the young people and service, always putting young people first. To work shift patterns that meet the needs of the young people. PERSON SPECIFICATION A health and social care qualification or third level education. 6 Months experience (paid or voluntary) of supporting people in a caring role as an employee, volunteer or carer. Understanding and knowledge of homelessness, mental health and substance use. A full, current driving license with access to a car, insured for business use is required to meet the requirements of the post in full. Experience of working in a supported housing or residential environment. NISCC Registration. Skills/Abilities Able to inspire others with a positive attitude toward supporting vulnerable people Good listening skills, able to report and record information accurately Able to form and maintain effective working relationships as part of a team Able to work using own initiative where required Able to be patient, caring and sensitive Willing and able to provide personal care to individuals Resilient, able to stay calm under pressure Able to work proactively with challenging behaviour A commitment to equal opportunities and anti-discriminatory practice You will also have to complete an Enhanced Access NI application. Total Care Recruitment adhere to the Access NI Code of Practice. Copy available on request. Total Care Recruitment adhere to the Rehabilitation of Offenders Order (NI) 1979 (amended 2014) and ensure compliance with UK GDPR in managing sensitive personal information request. Our Policy on Recruitment of Ex- Offenders is available on request. Total Care Recruitment Ltd are a specialist Recruitment Agency managed and led by a team of highly qualified Social Workers recruiting exclusively for the Health & Social Care sector throughout Northern Ireland and the UK. We are a professionally managed service and offer additional individually tailored supervision and support to all staff. Mrs Laura Totton (Principal Social Worker) will be your single point of contact for any query whether it be a professional/personal support or career development. Total Care Recruitment is a member of REC (Recruitment and Employment Confederation) adhering to all current employment legislation - 00200702 Skills: Young Adults Residential Care Challenging Behaviour Social care NISCC Children Benefits: weekly pay annual leave


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