Spa Therapist

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village often called the jewel of the Cotswolds and boasts a rich
history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Spa therapist - What's in it for you?

• £28,038 per annum (£13.47 per hour) 40 hours per week - full time
• Annual service charge (circa 2,5k) (non-contractual)
• Commision on sales
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more

Aim of the Spa Therapist role

As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms high standards

Responsibilities of a Spa Therapist

• Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
• Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
• Demonstrate thorough product knowledge, making the clients experience educative, therapeutic, and relaxing.
• Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
• Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
• Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.

Spa Therapist - About you

• Level 3 Beauty Therapy qualification is essencial
• Proven experience in delivering high standards of face-to-face customer service and treatments.
• You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.

Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience

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