Relationship Manager

2 weeks ago

London, United Kingdom Tandem Search Full time

Relationship Manager – London, UK


Role Overview:

The Relationship Manager will play a key role in building and nurturing long-term client relationships, ensuring exceptional service delivery, and driving opportunities for contract and interim placements.


This position focuses on engaging with clients across various sectors, placing a strong emphasis on face-to-face interactions to foster trust and enhance client engagement. The successful candidate will act as a trusted advisor, managing the full recruitment lifecycle while identifying new business opportunities and promoting growth.


You will come in to understand our business, various market verticals and product offering for recruitment and search. Equipped with this knowledge, your role will be to be market-facing with key decision makers across the UK market, in our key clients and any new clients you identify to align to our specialisms.


Your initial focus will be to immerse yourself in our business and develop a clear understanding of how to effectively communicate our story to clients across various sectors and specialist areas. This involves meeting key people, building strong relationships, identifying opportunities, and gathering valuable market insights to bring back to the team. You'll essentially be the ‘front of house,’ representing us and ensuring we're always in tune with the market.


Key Responsibilities:


Client Relationship Management:

Establish and maintain strong, long-term relationships with key stakeholders. Regular in-person meetings are essential for building trust, understanding client needs, and reinforcing the relationship as the primary point of contact for staffing solutions.


Business Development:

Identify and pursue opportunities for contract/permanent placements within the client's organization. Develop strategies to meet evolving client needs, leveraging face-to-face interactions to drive business growth and enhance relationship management efforts.


Strategic Planning:

Collaborate with internal teams to align client management strategies with overall business goals. Develop and implement tailored account plans, incorporating frequent on-site visits and meetings to ensure strong alignment with client objectives and key performance indicators (KPIs).


Problem Solving:

Proactively address any client concerns throughout the delivery lifecycle, ensuring satisfaction and retention. In-person meetings will play a crucial role in resolving issues quickly and maintaining client loyalty.


Key Deliverables:

  • Consistent placements within assigned client accounts.
  • Development of a clear relationship management strategy, incorporating in-person meetings with specific targets and milestones.
  • Enhanced client satisfaction and retention through personalized service and regular face-to-face engagement.
  • Achievement of revenue and placement targets for assigned accounts.


Requirements:

  • Proven experience in relationship management, preferably within recruitment or staffing.
  • Strong understanding of contract and interim placement processes.
  • Strong communicator and ability to influence and solution-sell
  • Excellent communication, negotiation, and relationship-building skills, with a clear emphasis on in-person meetings as a critical success factor.
  • Ability to thrive in a fast-paced, client-driven environment.
  • Strategic thinker with a proactive approach to problem-solving, especially through direct client engagement.


What We Offer:

  • Competitive salary with performance-based incentives.
  • Opportunities for career growth within a dynamic and supportive company.
  • A collaborative team environment focused on delivering exceptional client service.

  • Retail Relationship Manager

    3 weeks ago

    South London, United Kingdom Retail Relationship Manager Full time

    Smart Works exists to empower all women who need help getting into work. We are currently in a significant growth phase, doubling the number of women we support to 10,000 women a year by 2025. As such, we require a minimum of 50,000 items of stock from the retail sector that will enable us to dress clients and achieve our mission of helping thousands of...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...

  • Business Manager

    2 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...

  • Business Manager

    1 week ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...

  • Business Manager

    2 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...

  • Business Manager

    3 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...

  • Creative Operations Manager

    2 hours ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Seeking a skilled Creative Operations Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff within a dynamic arts organization.Responsibilities:Coordinate the management of artists, production, and season staff to ensure a smooth operation.Line manage and support seasonal stage management...

  • Relationship Manager

    2 months ago

    London, Greater London, United Kingdom LIPTON MEDIA Full time

    {"title": "Relationship Manager", "description": "Build Relationships, Drive SuccessLipton Media seeks a skilled Relationship Manager to join our team. As a key member of our events team, you will be responsible for building and maintaining relationships with high-profile clients and VIP guests. Key Responsibilities:Develop and implement targeted audience...

  • Relationship Manager

    2 months ago

    London, Greater London, United Kingdom LIPTON MEDIA Full time

    {"title": "Relationship Manager", "description": "Build Relationships, Drive SuccessLipton Media seeks a skilled Relationship Manager to join our team. As a key member of our events team, you will be responsible for building and maintaining relationships with high-profile clients and VIP guests. Key Responsibilities:Develop and implement targeted audience...

  • Relationship Manager

    2 months ago

    London, United Kingdom Venn Group Full time

    Job Title: Relationship Manager – Retail Banking & Banking Services Location: London Salary: Competitive + Bonus Job Type: Full-Time, Permanent About the Company Our client is a leading financial institution with a strong presence in retail and commercial banking. As they continue to grow, they are seeking a highly motivated and experienced...

  • Relationship Manager

    1 month ago

    London, Greater London, United Kingdom Barclays Full time

    Job Title: Relationship DirectorAs a key member of the Coverage Team at Barclays International Corporate Bank, you will be responsible for managing a portfolio of clients within the Technology, Media and Telecoms sector. Your primary objective will be to take a lead role in the relationship management of existing clients, while driving business development...

  • Relationship Manager

    1 month ago

    London, Greater London, United Kingdom Barclays Full time

    Job Title: Relationship DirectorAs a key member of the Coverage Team at Barclays International Corporate Bank, you will be responsible for managing a portfolio of clients within the Technology, Media and Telecoms sector. Your primary objective will be to take a lead role in the relationship management of existing clients, while driving business development...

  • Relationship Manager

    2 months ago

    London, United Kingdom Venn Group Full time

    Job Title: Relationship Manager – Retail Banking & Banking Services Location: London Salary: Competitive + Bonus Job Type: Full-Time, PermanentAbout the Company Our client is a leading financial institution with a strong presence in retail and commercial banking. As they continue to grow, they are seeking a highly motivated and experienced Relationship...

  • Relationship Manager

    4 weeks ago

    London, United Kingdom Venn Group Full time

    Job Title: Relationship Manager – Retail Banking & Banking ServicesLocation: LondonSalary: Competitive + BonusJob Type: Full-Time, Permanent About the CompanyOur client is a leading financial institution with a strong presence in retail and commercial banking. As they continue to grow, they are seeking a highly motivated and experienced Relationship...

  • Relationship Manager

    3 weeks ago

    London, Greater London, United Kingdom M2 Professional Recruitment Services Ltd Full time

    Relationship Manager OpportunityWe are seeking a skilled Relationship Manager to join our team at M2 Professional Recruitment Services Ltd. As a Relationship Manager, you will be responsible for managing a portfolio of clients and maintaining strong relationships with them.Key Responsibilities:Manage a portfolio of clients and maintain strong relationships...