Field Retentions Engineer
2 weeks ago
Field Retentions Engineer - salary potential: £45,000 per annum (OTE)
Location: Birmingham & surrounding areas
Salary:£24,500 basic increasing with role progression plus uncapped commission (up to 50k OTE)
Job type: Full Time (40hrs per week)
Shift Pattern: 9am to 6pm (Mon-Fri)
Holidays:29 days annual leave including bank holidays, increasing to 31 days after 1 years' service
We have an exciting new job opportunity open at Verisure Service for a Field Retentions Engineer
*MANUAL DRIVERS LICENSE REQUIRED*
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.
As a Field Engineer you will be servicing customers alarms as well as advising them on the best security and safety solution, providing class leading expertise in order to retain the accounts of customers in the cancellation process.
As a Field Retentions Engineer, you will be:
Dealing with escalated high-level complaints
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