Quality Assurance Manager

1 week ago

Croydon, United Kingdom FORT Full time

About the Job

We are a fast-growing technology company specializing in AI-driven solutions designed to support students with language barriers and learning difficulties. Our mission is to revolutionize education by empowering schools with intelligent tools that improve teaching strategies and outcomes for children facing learning challenges. With a strong presence in the education sector and a rapidly expanding user base, we are seeking a skilled QA Manager to join our team and help ensure the delivery of high-quality solutions. This role is ideal for a professional experienced in managing QA teams, including offshore and remote teams, and thrives in collaborative, dynamic environments.


Required Skills

  • Extensive experience in Quality Assurance management across agile projects, with a focus on implementing and enforcing processes that ensure exceptional quality.
  • Strong leadership in establishing best practices for QA strategies, tools, and processes across functional and non-functional testing environments.
  • Proven track record in driving agile practices, fostering continuous improvement, and ensuring adherence to QA standards.
  • Technical proficiency in manual and automated testing within continuous delivery environments.
  • Excellent communication skills to align with stakeholders and enforce QA procedures effectively.
  • Expertise in Risk Management, including Risk Identification and Risk-Based Testing methodologies.
  • Experience managing and mentoring QA teams, promoting high-quality agile practices.
  • Strong decision-making skills, with the ability to handle pressure while upholding quality standards.
  • Skilled in conflict resolution, team motivation, and talent recognition to optimize team performance.


Responsibilities

  • Implement and Enforce QA Processes: Develop and maintain quality assurance processes to drive high-quality, agile development across teams.
  • Agile Development Practices: Ensure QA activities align with agile principles, prioritizing iterative testing and rapid feedback.
  • Technical Leadership: Provide expertise in Test Automation, Testing Methodologies, and Tools to ensure consistent QA standards.
  • Process Monitoring and Improvement: Continuously monitor and improve QA processes, ensuring strict adherence to procedures.
  • Stakeholder Communication: Collaborate with stakeholders to align QA vision and enforce best practices.
  • Test Automation Leadership: Oversee automation projects, offering technical guidance to ensure efficient delivery.
  • Training and Mentorship: Mentor QA team members to enhance their technical skills and adherence to QA standards.
  • Metrics and Reporting: Present QA metrics to stakeholders, offering insights into process adherence and quality outcomes.
  • Escalation Management: Serve as the escalation point for QA issues, ensuring swift resolution and enforcement of QA policies.
  • Collaboration: Work closely with leadership, development managers, and scrum masters to ensure QA strategies support organizational goals while aligning with agile methodologies.
  • Continuous Improvement: Foster a culture of continuous improvement by supporting QA staff with training and development opportunities.


This is an exciting opportunity to make a meaningful impact in the education sector, using innovative AI technology to create better learning experiences for children with unique needs.

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