Data Operations Engineer

This role is for 12-month maternity coverAbout Smart Data FoundrySmart Data Foundry has a purpose to unlock the power of financial data as a force to improve people’s lives.What we doWe enable the research ecosystem to flourish through the provision of research ready real financial data.We create data-driven insights based on real financial data, that identify areas to inform policy change and enhance regulation.Role PurposeThis role is for 12-month maternity coverThe Data Operations Engineer provides first-line support to researchers, data scientists, and partners using our Trusted Research Environment (TRE). You will help users navigate data access, troubleshoot issues, and ensure compliance with data governance requirements whilst supporting user requests daily. As part of our growing 30-person data sharing organisation, you will have opportunities to develop new skills and take on increasing responsibility as we expand.The role requires you to have or learn command line code skills as you work within University of Edinburgh’s private cloud environment, as the primary point of contact for users accessing financial and research data through our secure TRE. You will run, adapt, and eventually write code to perform data quality checks to ensure privacy standards are met prior to making data available to researchers in the secure environment. You will also perform disclosure checks on any research outputs generated, prior to wider dissemination outside the secure environmentYou will also support access and requests for safeguarded and open data across our portal, AWS, AWS, and Business Systems.The Data Operations Engineer helps to organise, implements, and communicate the data management controls related to handling data securely, including performing quality and disclosure checks of partner data.Key ResponsibilitiesUser Support Respond to user queries via help-desk system Guide researchers through TRE access procedures and data navigationTroubleshoot data access and usability issuesLiaise with system administrators and data providers to resolve user problemsManage and verify user permissions for key data assets and infrastructureCommunicate timelines and potential solutions to internal and external stakeholdersData Quality & Compliance Writing and adapting code to perform data quality checks to ensure privacy standards are met prior to making data available to researchers in the secure environmentWriting and adapting code to perform disclosure checks on any research outputs generated, prior to wider dissemination outside the secure environmentExecute data requests by running command-line scripts and queriesRun automated data quality checks using command-line tools (e.g., TDDA checks)Perform disclosure checking on research outputs before releaseAssess data usability and report quality issues to users and data partnersMaintain audit logs and compliance documentationSupport secure data transfer operations within the TREProcess Improvement & Documentation Identify opportunities to streamline user workflows and automate routine tasksCreate and update user guides and process documentationContribute to efficiency improvements in data ingress and egress proceduresAbout youAbility to learn and adapt to utilising UNIX command line Ability to work in a team and problem-solve data issues Ability to develop processes within technical environments to partially or fully automate ingress and egress where possible, finding efficiencies in the process Ability to liaise with stakeholders to communicate timelines, potential improvements, and deal with user issues as an intermediary within the environment Ability to estimate and communicate potential timelines to internal and external stakeholdersWillingness to learn data quality and management principles and routinesAbility to capture technical processes clearly and concisely in written format Ability to deal with ambiguity and react quickly in an evolving and fast paced environment.Ability to work autonomously, under pressure and with conflicting and changing priorities. excellent verbal and written communication skills Personable approach with ability to develop positive working relationships at all levels within an organisation Self-motivated and proactive